kitio.aiAdded Oct 28, 2026
Craftman
Freemium · $29/moShared support inbox for startups with AI-drafted replies
What is Craftman?
Craftman is a lightweight support inbox that merges website chat and email in one place and uses AI to draft replies from your docs. Founders review each draft before sending. It is pitched as a simpler alternative to larger helpdesk products.
Setup takes three steps: add the chat widget to your site, forward support email, and let the AI read your knowledge base. Drafts need approval, which keeps the model from sending a wrong answer on its own.
A dashboard tracks response times and satisfaction, and the site also describes bots for lead capture on your site. The homepage mentions a flat monthly price of $29.
Features
- Unified chat and email inbox
- AI drafted replies
- Human approval before sending
- Response analytics
- Website chat widget
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Releases
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Organization
Craftman
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $29/mo
- Billing frequency
- Monthly
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Pros and cons
Pros
- Human approves each AI draft
- Chat and email in one inbox
- Flat price with no per-seat bloat
Cons
- Pricing page was not available to verify
- Built for small teams, not large support orgs
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Q&A
What is Craftman?
Craftman is a lightweight support inbox that merges website chat and email in one place and uses AI to draft replies from your docs. Founders review each draft before sending. It is pitched as a simpler alternative to larger helpdesk products.
Does the AI send replies on its own?
The site describes AI drafts that you review, edit and send.
Where does the AI get its answers?
From your docs and knowledge base, which it reads to draft replies.
How much does Craftman cost?
Craftman is freemium, with paid plans from $29/mo.
Is there a free version of Craftman?
Yes. Craftman has a free plan, and paid plans add more usage and features.
What are the main features of Craftman?
Unified chat and email inbox, AI drafted replies, Human approval before sending, Response analytics, Website chat widget.
Who makes Craftman?
Craftman is made by Craftman.
What are the best alternatives to Craftman?
Popular alternatives include isLucid, Visor.ai, EmailTree.