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AI toolsCustomer supportPosh

Added Oct 29, 2026

Posh

Paid
PoshCustomer support views clicks to the websiteNo ratings
Use tool

AI voice and chat assistants built for banks and credit unions

Voice assistantDigital assistantAI website searchProactive outreach agentsTraining simulatorConversation QA scoringPaid
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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posh.ai
PoshAI voice and chat assistants built for banks and credit unionsVisit posh.ai

What is Posh?

Posh makes conversational AI for banks and credit unions, including a voice assistant for phone calls, a digital assistant for online and mobile banking, and AI-powered website search. It also provides employee tools such as training simulations and call quality scoring.

Customer-facing products include Voice Assistant, Digital Assistant, Posh Answers for site search and Posh Outreach, which uses proactive AI agents. Employee-facing tools are Posh Simulator for role-based training scenarios, a Knowledge Assistant and Posh CoachQA, which evaluates conversations for compliance.

There is also a collections offering with call practice, sourced answers during calls and QA scoring, plus a portal for managing the AI. Pricing is not published, and the site leans on customer stories from credit unions.

Features

  • Voice assistant
  • Digital assistant
  • AI website search
  • Proactive outreach agents
  • Training simulator
  • Conversation QA scoring

Tags

BankingVoice AssistantContact Center

Releases

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  1. ListedOct 29, 2026

    Posh was added to the directory.

Organization

Posh

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Paid
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Top Posh alternatives

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Amazon Connect

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Pay-as-you-go cloud contact center from AWS with built-in AI

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Five9

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Cloud contact center software with AI agents and agent assist

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Genesys Cloud

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Cloud contact center platform with AI-powered routing and agents

From $75/mo🇺🇸Made in United States
NiCE CXone Mpower

Customer support

Cloud contact center platform with AI agents, routing and analytics

From $110/mo🇺🇸Made in United States

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Pros and cons

Pros

  • Built specifically for banks
  • Covers phone, chat and search
  • Tools for customers and staff

Cons

  • No public pricing
  • Aimed at financial institutions only

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is Posh?

Posh makes conversational AI for banks and credit unions, including a voice assistant for phone calls, a digital assistant for online and mobile banking, and AI-powered website search. It also provides employee tools such as training simulations and call quality scoring.

Who is Posh designed for?

The site targets banks and credit unions, with separate offerings for customer service, collections and employee training.

How much does Posh cost?

Posh is paid.

Is there a free version of Posh?

No. Posh is a paid tool.

What are the main features of Posh?

Voice assistant, Digital assistant, AI website search, Proactive outreach agents, Training simulator, Conversation QA scoring.

Who makes Posh?

Posh is made by Posh.

What are the best alternatives to Posh?

Popular alternatives include Amazon Connect, Five9, Genesys Cloud.

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