Added Oct 28, 2026
Kore.ai
PaidEnterprise platform for AI agents in customer service and contact centers
What is Kore.ai?
Kore.ai provides an enterprise AI platform and prebuilt applications for customer service, employee support and process automation. Large banks, healthcare groups and retailers use it to run voice and chat agents in their contact centers.
Its AI for Service product covers virtual assistants, agent assist and contact center routing, while AI for Work and AI for Process target internal tasks. A low-code studio lets teams design multi-agent workflows, connect them to enterprise systems and choose from several language models.
In 2026 Kore.ai launched an Agent Management Platform for governing and monitoring AI agents across an organisation, including agents built on other vendors' tools. Deployments are usually sold through sales and partners.
Features
- Voice and chat virtual assistants
- Agent assist
- Multi-agent orchestration
- Low-code studio
- Agent governance
Tags
Releases
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Organization
Kore.ai
๐บ๐ธ United States
Listed by kitio.ai ยท unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Covers many enterprise use cases
- Model-agnostic architecture
- Strong governance features
Cons
- Large upfront commitment
- Learning curve for builders
- Overbuilt for small teams
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Q&A
What is Kore.ai?
Kore.ai provides an enterprise AI platform and prebuilt applications for customer service, employee support and process automation. Large banks, healthcare groups and retailers use it to run voice and chat agents in their contact centers.
How much does Kore.ai cost?
Kore.ai is paid.
Is there a free version of Kore.ai?
No. Kore.ai is a paid tool.
What are the main features of Kore.ai?
Voice and chat virtual assistants, Agent assist, Multi-agent orchestration, Low-code studio, Agent governance.
Who makes Kore.ai?
Kore.ai is made by Kore.ai.
What are the best alternatives to Kore.ai?
Popular alternatives include ASAPP, Decagon, NiCE CXone Mpower.