kitio.aiAdded Oct 28, 2026
HeiChat
FreemiumAI shopping assistant and support chatbot for online stores
What is HeiChat?
HeiChat adds an AI chat assistant to e-commerce sites that answers buyer questions and recommends products using the store's own catalog and policies. It is built mainly as a Shopify app, with WooCommerce and plain-website installs also available.
After installing, the assistant learns the store's products, shipping and return policies, then handles questions about sizing, stock, delivery and order intent around the clock. It can guide shoppers between product variants and suggest items, aiming to cut hesitation before checkout.
Replies work in more than 70 languages, and setup takes three steps with no code. Teams can start on a free tier and book a demo for larger catalogs; the entry tier covers stores with a few hundred products.
Features
- Product Q&A from store data
- Product recommendations
- Shipping and returns answers
- 70+ languages
- Shopify and WooCommerce apps
- No-code setup
Tags
Releases
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Organization
HeiChat
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- Not listed
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Pros and cons
Pros
- Answers grounded in your own catalog
- Quick install from the Shopify App Store
- Works in many languages
Cons
- Best experience is on Shopify
- Pricing details not shown on the homepage
- Entry tier limits catalog size
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Q&A
What is HeiChat?
HeiChat adds an AI chat assistant to e-commerce sites that answers buyer questions and recommends products using the store's own catalog and policies. It is built mainly as a Shopify app, with WooCommerce and plain-website installs also available.
Which store platforms does HeiChat support?
It installs as a Shopify app, and there are WooCommerce and general website options as well.
Can HeiChat reply in other languages?
Yes. It supports more than 70 languages, using your own products and policies as the source.
How much does HeiChat cost?
HeiChat is freemium.
Is there a free version of HeiChat?
Yes. HeiChat has a free plan, and paid plans add more usage and features.
What are the main features of HeiChat?
Product Q&A from store data, Product recommendations, Shipping and returns answers, 70+ languages, Shopify and WooCommerce apps, No-code setup.
Who makes HeiChat?
HeiChat is made by HeiChat.
What are the best alternatives to HeiChat?
Popular alternatives include Zipchat, Molin AI, BestChat.