kitio.aiAdded Oct 28, 2026
eesel AI
Free trial · $299/moAI agent and copilot that plug into Zendesk, Freshdesk and Slack
What is eesel AI?
eesel AI adds an AI agent, ticket triage and a reply copilot to existing help desks such as Zendesk, Freshdesk and Gorgias. It learns from past tickets, help articles and internal docs, and suits support teams that want AI without switching platforms.
The AI agent can answer tickets directly or draft replies for agents to approve, while triage tags, routes and merges tickets. An internal chat version answers employee questions in Slack or Microsoft Teams using company documents from Confluence, Google Docs and Notion.
Teams can simulate the agent on past tickets to estimate resolution rates before turning it on, and plans are priced by AI interactions with a free trial.
Features
- AI ticket agent
- Reply copilot
- Ticket triage
- Internal Slack assistant
- Simulation on past tickets
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eesel AI was added to the directory.
Organization
eesel AI
🇦🇺 Australia
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $299/mo
- Billing frequency
- Monthly
eesel AI plans
Free
Free
- Trial with 100 credits
- Every feature and integration
- No card required
Teammate
$299/mo
- 1 credit per ticket or chat
- No platform or seat fees
- Helpdesk, Slack, chat, email channels
Managed support
$5000/mo
- Flat founding price
- They run your whole support team
- Email, chat, SMS, WhatsApp, phone
Enterprise
Contact sales
- HIPAA with signed BAA
- Security review, DPA and CSA
- Annual contract and invoicing
Prices in USD, checked Oct 28, 2026. Plans change often, so confirm on the eesel AI site.Official pricing
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Pros and cons
Pros
- Quick setup on existing desks
- Can test on past tickets first
- Covers internal support too
Cons
- Depends on your help desk
- Smaller company
- Interaction-based costs vary
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Q&A
What is eesel AI?
eesel AI adds an AI agent, ticket triage and a reply copilot to existing help desks such as Zendesk, Freshdesk and Gorgias. It learns from past tickets, help articles and internal docs, and suits support teams that want AI without switching platforms.
How much does eesel AI cost?
eesel AI is free trial, with paid plans from $299/mo.
Is there a free version of eesel AI?
No, but you can try it free before paying.
What are the main features of eesel AI?
AI ticket agent, Reply copilot, Ticket triage, Internal Slack assistant, Simulation on past tickets.
Who makes eesel AI?
eesel AI is made by eesel AI.
What are the best alternatives to eesel AI?
Popular alternatives include Zendesk, Intercom, Salesforce Service Cloud.