kitio.aiAdded Nov 5, 2026
Desku
Freemium · $39/moAI helpdesk with live chat, shared inbox and a no-code chatbot
What is Desku?
Desku is customer service software for small businesses that brings chat, email and social messages into one inbox and answers routine questions with an AI chatbot. It also offers ticketing, a knowledge base and workflow automation without code.
Channels include a website chat widget, email, social inboxes and WhatsApp, and integrations cover Shopify, WooCommerce, Ecwid, Shopline and Magento. Visitor tracking shows which page live visitors are on, and analytics report on support performance.
The Eva AI assistant runs on a token add-on, and a Copilot add-on works with your own API key. Plans scale by agents, customer profiles and inboxes, and paid plans come with a 14-day trial.
Features
- Unified inbox
- No-code AI chatbot
- Helpdesk ticketing
- Workflow automation
- WhatsApp support
- E-commerce integrations
Tags
Releases
+ Submit new release- Listed
Desku was added to the directory.
Organization
Desku
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $39/mo
- Billing frequency
- Monthly
Desku plans
Free
Free
- 2 agents
- 1 shared inbox
- 1 chatbot
Growth
$39/mo
- 6 agents
- 5 shared inboxes
- Shared email inbox
Advance
$79/mo
- 12 agents
- Unlimited inboxes
- Visitor journey tracking
Business
$179/mo
- 25 agents
- AI-powered automations
- Webhook access
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the Desku site.Official pricing
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Customer service help desk with messaging, tickets and a built-in AI agent
Customer support
E-commerce help desk with an AI agent built for Shopify stores
Customer support
Help desk with live chat, phone and AI agents in one inbox
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Pros and cons
Pros
- Free plan with two agents
- Built for small e-commerce teams
- Bring your own AI key option
Cons
- AI tokens cost extra
- Integrations limited on Growth
- Webhooks only on Business
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Q&A
What is Desku?
Desku is customer service software for small businesses that brings chat, email and social messages into one inbox and answers routine questions with an AI chatbot. It also offers ticketing, a knowledge base and workflow automation without code.
Does Desku work with Shopify?
Yes. It integrates with Shopify, WooCommerce, Ecwid, Shopline and Magento.
Is Desku's AI included in the plan price?
Eva AI tokens are an add-on starting at $59 a month, and Copilot costs $29 per seat with your own API key.
How much does Desku cost?
Desku is freemium, with paid plans from $39/mo.
Is there a free version of Desku?
Yes. Desku has a free plan, and paid plans add more usage and features.
What are the main features of Desku?
Unified inbox, No-code AI chatbot, Helpdesk ticketing, Workflow automation, WhatsApp support, E-commerce integrations.
Who makes Desku?
Desku is made by Desku.
What are the best alternatives to Desku?
Popular alternatives include Intercom, Gorgias, Re:amaze.