kitio.aiAdded Nov 5, 2026
LiveAgent
Free trial · $19/moHelp desk with live chat, phone and AI agents in one inbox
What is LiveAgent?
LiveAgent is a help desk for small and mid-sized teams that brings email, live chat, phone, contact forms and social channels into one inbox. AI agents include a chatbot, an answer assistant, a human handover and an autoresponder that can resolve tickets on its own.
It also has a ticketing system, knowledge base, call center tools and integrations, and the site says it has operated since 2004. AI runs on a provider of your choice, billed by that provider at about one to two cents per AI-resolved chat, with no LiveAgent fee for it. Free migration and setup help are offered.
Features
- Omnichannel inbox
- AI chatbot
- AI answer assistant
- AI autoresponder
- Knowledge base
- Call center
Tags
Releases
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LiveAgent was added to the directory.
Organization
LiveAgent
🇸🇰 Slovakia
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $19/mo
- Billing frequency
- Monthly
- Free trial duration
- 30 days
LiveAgent plans
Starter
$19/mo
- Per agent
- Up to 5 agents
- Email, live chat and forms
- 1 AI agent
Team
$35/mo
- Per agent
- Up to 15 agents
- Social channels and calls
- 5 AI agents
Business
$59/mo
- Per agent
- 50 AI agents
- AI MCP server
- Branding removal
Enterprise
$3,999/mo flat
- 80 agents included
- Unlimited AI agents
- Dedicated account manager
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the LiveAgent site.Official pricing
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Pros and cons
Pros
- 30-day trial without a credit card
- AI included on every plan
- Free migration from other help desks
Cons
- Social and phone channels need higher plans
- AI provider costs are billed separately
- Per-agent pricing grows with team size
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Q&A
What is LiveAgent?
LiveAgent is a help desk for small and mid-sized teams that brings email, live chat, phone, contact forms and social channels into one inbox. AI agents include a chatbot, an answer assistant, a human handover and an autoresponder that can resolve tickets on its own.
Do I pay LiveAgent per AI resolution?
No. The site says AI is included in every plan and you pay only your own AI provider, roughly one to two cents per chat.
Does LiveAgent offer an MCP server?
Yes. The Business plan lists an AI MCP server for connecting your own AI tools.
How much does LiveAgent cost?
LiveAgent is free trial, with paid plans from $19/mo. There is a 30-day free trial.
Is there a free version of LiveAgent?
No, but you can try it free for 30 days before paying.
What are the main features of LiveAgent?
Omnichannel inbox, AI chatbot, AI answer assistant, AI autoresponder, Knowledge base, Call center.
Who makes LiveAgent?
LiveAgent is made by LiveAgent.
What are the best alternatives to LiveAgent?
Popular alternatives include Intercom, Re:amaze, REVE Chat.