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AI toolsCustomer supportOctocom

Added Oct 28, 2026

Octocom

Free trial · $100/mo
OctocomCustomer support views clicks to the websiteNo ratings
Use tool

AI agents for support and sales across chat, voice, email and social

Support and sales agentsOrder actionsVoice agentSocial comment and DM replies120+ integrationsHuman handoffFree trial · $100/mo
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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octocom.ai
OctocomAI agents for support and sales across chat, voice, email and socialVisit octocom.ai

What is Octocom?

Octocom gives consumer brands AI agents that resolve support requests, recommend products and take actions such as updating an order address. They work around the clock across chat, phone, email and social media comments and DMs.

A shopping agent knows the full catalog and past orders to suggest products, a voice agent answers calls without hold queues, and a social agent replies to comments and DMs or hides spam. Every answer is cited to your own data and each action is scoped to set permissions.

Octocom connects to more than 120 helpdesks, storefronts and apps. Plans are priced by monthly conversation volume, with custom agent personalities, sentiment tagging, human handoff, webhooks and prompt A/B tests on the Advanced tier.

Features

  • Support and sales agents
  • Order actions
  • Voice agent
  • Social comment and DM replies
  • 120+ integrations
  • Human handoff

Tags

E-commerceCustomer ServiceVoice AIAgents

Releases

+ Submit new release
  1. ListedOct 28, 2026

    Octocom was added to the directory.

Organization

Octocom

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Free trial
Paid options from
$100/mo
Billing frequency
Monthly

Octocom plans

  • Basic

    $100/mo

    • Up to 199 conversations per month
    • 1 AI agent
    • Multi-language detection
    • Slack and email integrations
  • Advanced

    $200/mo

    • Up to 5,000 conversations per month
    • Up to 5 AI agents
    • Human handoff and API access
    • Prompt A/B testing
  • Custom

    Contact sales

    • Over 5,000 conversations
    • SSO, SCIM and audit logs
    • Custom SLA and integrations

Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Octocom site.Official pricing

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Top Octocom alternatives

View all
DigitalGenius

Customer support

AI customer service agent that resolves e-commerce orders and returns

Paid🇬🇧Made in United Kingdom
Yuma AI

Customer support

AI agents that resolve e-commerce support tickets, sales chats and DMs

From $14400/yr
ChatBot

Customer support

AI customer service agent trained on your website content

Free trial🇵🇱Made in Poland
Kodif

Customer support

AI agents that handle e-commerce support, returns and claims end to end

Paid🇺🇸Made in United States

Compare Octocom

  • Octocom vs DigitalGenius
  • Octocom vs Yuma AI
  • Octocom vs ChatBot
  • Octocom vs Kodif

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Pros and cons

Pros

  • Covers chat, voice, email and social
  • Answers cite your own data
  • Published entry pricing

Cons

  • Basic tier capped at 199 conversations
  • Price climbs with conversation volume
  • SSO only on custom plans

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

Share a prompt

Reviews

Q&A

What is Octocom?

Octocom gives consumer brands AI agents that resolve support requests, recommend products and take actions such as updating an order address. They work around the clock across chat, phone, email and social media comments and DMs.

Which channels does Octocom support?

Its AI agents work across website chat, voice calls, email and social media comments and DMs.

How much does Octocom cost?

Octocom is free trial, with paid plans from $100/mo.

Is there a free version of Octocom?

No, but you can try it free before paying.

What are the main features of Octocom?

Support and sales agents, Order actions, Voice agent, Social comment and DM replies, 120+ integrations, Human handoff.

Who makes Octocom?

Octocom is made by Octocom.

What are the best alternatives to Octocom?

Popular alternatives include DigitalGenius, Yuma AI, ChatBot.

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