Octocom vs Cast.app
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Octocom starts at $100/mo and Cast.app starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Support and sales agents
- Order actions
- Voice agent
- Social comment and DM replies
- 120+ integrations
- Human handoff
- AI agents for customer accounts
- Personalized account presentations
- Onboarding and adoption flows
- Renewal and expansion prompts
- Data source integrations
| Feature | Octocom | Cast.app |
|---|---|---|
| Best for | AI agents for support and sales across chat, voice, email and social | Customer-facing AI agents for onboarding, adoption and renewals |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $100/mo | See pricing page |
| Free plan | No, trial available | No |
| Made by | Octocom | Cast.app |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Octocom starts at $100/mo and Cast.app starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
$100/mo
- Up to 199 conversations per month
- 1 AI agent
- Multi-language detection
- Slack and email integrations
Advanced
$200/mo
- Up to 5,000 conversations per month
- Up to 5 AI agents
- Human handoff and API access
- Prompt A/B testing
Custom
Contact sales
- Over 5,000 conversations
- SSO, SCIM and audit logs
- Custom SLA and integrations
2 plans
Startup
Contact sales
- Under 25 staff or $5M ARR
- Priced by customer accounts
- Email and AI chat support
Enterprise
Contact sales
- Priced by customer accounts
- Live chat and phone support
- Multi-year volume pricing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Octocom
- Covers chat, voice, email and social
- Answers cite your own data
- Published entry pricing
- Basic tier capped at 199 conversations
- Price climbs with conversation volume
- SSO only on custom plans
Cast.app
- Priced per account, not per seat
- Works on top of the existing CS stack
- Customer data kept out of training
- Annual contracts only
- No published prices
- Needs good account data to be useful
Which one should you choose?
Choose Octocom if you want:
- Covers chat, voice, email and social
- Answers cite your own data
- Published entry pricing
Watch out: basic tier capped at 199 conversations.
Choose Cast.app if you want:
- Priced per account, not per seat
- Works on top of the existing CS stack
- Customer data kept out of training
Watch out: annual contracts only.
Octocom vs Cast.app FAQ
What is the difference between Octocom and Cast.app?
Octocom: AI agents for support and sales across chat, voice, email and social. Cast.app: Customer-facing AI agents for onboarding, adoption and renewals. Both are customer support tools.
Is Octocom or Cast.app cheaper?
Octocom starts at $100/mo and Cast.app starts at See pricing page. Check both pricing pages for current plans.
Do Octocom and Cast.app have free plans?
Octocom: No, trial available. Cast.app: No.
Who makes Octocom?
Octocom is made by Octocom.
Who makes Cast.app?
Cast.app is made by Cast.app, based in United States.
Which should I choose, Octocom or Cast.app?
Choose Octocom if you value covers chat, voice, email and social and answers cite your own data. Choose Cast.app if you value priced per account, not per seat and works on top of the existing cs stack.