kitio.aiAdded Oct 28, 2026
Cust
PaidAI customer success platform that flags churn risk and drafts actions
What is Cust?
Cust is an AI platform for customer success teams that studies account data to find churn risks and growth chances. It ranks which customers need attention each day and drafts the next step, from QBR briefs to renewal proposals.
After you connect email, calendar, CRM and call transcripts, Cust keeps researching the customer base and explains the reasoning behind each health score. Multi-step actions such as churn forecasts, ROI calculations or meeting prep run in one click.
Higher plans add support tickets, product issues, Slack and data warehouse context, CRM field updates and EU or US data residency. A Teammate feature gives your customers an assistant on iMessage and WhatsApp, and every plan includes unlimited seats.
Features
- Account health scores with reasoning
- Daily account prioritization
- One-click QBR and renewal drafts
- CRM and call transcript sync
- Customer Teammate on WhatsApp
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Releases
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Organization
Cust
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Cust plans
Foundation
$384/mo billed yearly
- 1,000 credits per month
- Unlimited seats
- Email, calendar, CRM and calls
Growth
$1,440/mo billed yearly
- 4,500 credits per month
- Customer Teammate on iMessage
- Support tickets and Slack context
Scale
$2,880/mo billed yearly
- 10,000 credits per month
- Data warehouse context
- EU or US data residency
Enterprise
$6,000/mo billed yearly
- 25,000 credits per month
- Custom proprietary data imports
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Cust site.Official pricing
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PaidCustomer supportMade in United States
Pros and cons
Pros
- Unlimited seats on every plan
- Explains why each score was given
- Quick setup compared with legacy tools
Cons
- Expensive entry plan
- Prices shown on annual billing
- Credit-based limits on AI work
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Q&A
What is Cust?
Cust is an AI platform for customer success teams that studies account data to find churn risks and growth chances. It ranks which customers need attention each day and drafts the next step, from QBR briefs to renewal proposals.
What data does Cust connect to?
The base plan uses email, calendar, CRM and call transcripts. Higher plans add support tickets, Slack, product issues and data warehouse context.
Does Cust charge per seat?
No. Every plan includes unlimited seats for customer success, support, RevOps and leadership.
How much does Cust cost?
Cust is paid.
Is there a free version of Cust?
No. Cust is a paid tool.
What are the main features of Cust?
Account health scores with reasoning, Daily account prioritization, One-click QBR and renewal drafts, CRM and call transcript sync, Customer Teammate on WhatsApp.
Who makes Cust?
Cust is made by Cust.
What are the best alternatives to Cust?
Popular alternatives include Velaris, Outlit, HubSpot Sales Hub.