kitio.aiYuma AI vs Cast.app
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Yuma AI starts at $14400/yr and Cast.app starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Ticket resolution agents
- Order actions in Shopify
- Sales and social AI
- Voice AI for calls
- Brand-voice guardrails
- 100+ integrations
- AI agents for customer accounts
- Personalized account presentations
- Onboarding and adoption flows
- Renewal and expansion prompts
- Data source integrations
| Feature | Yuma AI | Cast.app |
|---|---|---|
| Best for | AI agents that resolve e-commerce support tickets, sales chats and DMs | Customer-facing AI agents for onboarding, adoption and renewals |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | $14400/yr | See pricing page |
| Free plan | No | No |
| Made by | Yuma AI | Cast.app |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Yuma AI starts at $14400/yr and Cast.app starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
$14400/yr
- About 12,000 resolutions a year
- Multi-agent system
- Brand-voice controls
- Slack support
Growth
$40000/yr
- About 48,000 resolutions a year
- No overage fees on annual plans
- Dedicated account manager
Scale
$90000/yr
- About 120,000 resolutions a year
- Volume pricing
- Dedicated solutions engineering
Custom
Contact sales
- Over 120,000 resolutions a year
- Rates down toward $0.55 each
2 plans
Startup
Contact sales
- Under 25 staff or $5M ARR
- Priced by customer accounts
- Email and AI chat support
Enterprise
Contact sales
- Priced by customer accounts
- Live chat and phone support
- Multi-year volume pricing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Yuma AI
- Pay only for full resolutions
- Works on top of your helpdesk
- Covers email, social and voice
- 12-month commitment required
- Starts at $14,400 a year
- Aimed at established DTC brands
Cast.app
- Priced per account, not per seat
- Works on top of the existing CS stack
- Customer data kept out of training
- Annual contracts only
- No published prices
- Needs good account data to be useful
Which one should you choose?
Choose Yuma AI if you want:
- Pay only for full resolutions
- Works on top of your helpdesk
- Covers email, social and voice
Watch out: 12-month commitment required.
Choose Cast.app if you want:
- Priced per account, not per seat
- Works on top of the existing CS stack
- Customer data kept out of training
Watch out: annual contracts only.
Yuma AI vs Cast.app FAQ
What is the difference between Yuma AI and Cast.app?
Yuma AI: AI agents that resolve e-commerce support tickets, sales chats and DMs. Cast.app: Customer-facing AI agents for onboarding, adoption and renewals. Both are customer support tools.
Is Yuma AI or Cast.app cheaper?
Yuma AI starts at $14400/yr and Cast.app starts at See pricing page. Check both pricing pages for current plans.
Do Yuma AI and Cast.app have free plans?
Yuma AI: No. Cast.app: No.
Who makes Yuma AI?
Yuma AI is made by Yuma AI.
Who makes Cast.app?
Cast.app is made by Cast.app, based in United States.
Which should I choose, Yuma AI or Cast.app?
Choose Yuma AI if you value pay only for full resolutions and works on top of your helpdesk. Choose Cast.app if you value priced per account, not per seat and works on top of the existing cs stack.