kitio.aiZoomInfo vs Microsoft Dynamics 365
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ZoomInfo starts at See pricing page and Microsoft Dynamics 365 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Contact and company database
- Intent signals
- CRM enrichment
- ZoomInfo Copilot
- MCP data access
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
| Feature | ZoomInfo | Microsoft Dynamics 365 |
|---|---|---|
| Best for | B2B data and GTM intelligence that AI agents can query | Microsoft's CRM and ERP apps with built-in Copilot and agents |
| Category | Sales | Sales |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, trial available |
| Made by | ZoomInfo | Microsoft |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ZoomInfo starts at See pricing page and Microsoft Dynamics 365 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Professional
Contact sales
- Contact and company profiles
- Mobile numbers and business email
- Prospect lists and alerts
Copilot Advanced
Contact sales
- AI account prioritization
- Funding and tech insights
- AI-generated talking points
Copilot Enterprise
Contact sales
- Real-time buyer intent
- Sales activity automation
- Earnings call signals
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ZoomInfo
- Very broad North American data
- Data usable by AI agents
- Many integrations
- Expensive annual contracts
- Auto-renewal terms draw complaints
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
Which one should you choose?
Choose ZoomInfo if you want:
- Very broad North American data
- Data usable by AI agents
- Many integrations
Watch out: expensive annual contracts.
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
ZoomInfo vs Microsoft Dynamics 365 FAQ
What is the difference between ZoomInfo and Microsoft Dynamics 365?
ZoomInfo: B2B data and GTM intelligence that AI agents can query. Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. Both are sales tools.
Is ZoomInfo or Microsoft Dynamics 365 cheaper?
ZoomInfo starts at See pricing page and Microsoft Dynamics 365 starts at See pricing page. Check both pricing pages for current plans.
Do ZoomInfo and Microsoft Dynamics 365 have free plans?
ZoomInfo: No. Microsoft Dynamics 365: No, trial available.
Who makes ZoomInfo?
ZoomInfo is made by ZoomInfo, based in United States.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Which should I choose, ZoomInfo or Microsoft Dynamics 365?
Choose ZoomInfo if you value very broad north american data and data usable by ai agents. Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration.