kitio.aiZipchat vs OnChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Product recommendations
- Real-time order tracking
- Lead generation
- Messenger and Telegram channels
- Content generation
| Feature | Zipchat | OnChat |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI chatbot for online stores that answers, recommends and tracks orders |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | No, 14-day trial |
| Made by | Zipchat | OnChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
3 plans
Basic
€19/mo
- 500 data sources
- 2,500 messages per month
- Limited products
Premium
€49/mo
- 2,500 data sources
- 7,500 messages per month
- Messenger and Telegram
Pro
€99/mo
- 5,000 data sources
- 15,000 messages per month
- Email channel
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
OnChat
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
- Site is mainly in Romanian
- Prices in euros
- Basic plan limits the product count
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose OnChat if you want:
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
Watch out: site is mainly in romanian.
Zipchat vs OnChat FAQ
What is the difference between Zipchat and OnChat?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. OnChat: AI chatbot for online stores that answers, recommends and tracks orders. Both are customer support tools.
Is Zipchat or OnChat cheaper?
Zipchat starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and OnChat have free plans?
Zipchat: No, 7-day trial. OnChat: No, 14-day trial.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes OnChat?
OnChat is made by OnChat.
Which should I choose, Zipchat or OnChat?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose OnChat if you value uses live stock and price data and handles order status questions.