kitio.aiZipchat vs Hello24
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
| Feature | Zipchat | Hello24 |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | WhatsApp chatbot, commerce and marketing platform |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 7-day trial | No |
| Made by | Zipchat | Hello24 |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Zipchat starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Zipchat vs Hello24 FAQ
What is the difference between Zipchat and Hello24?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Hello24: WhatsApp chatbot, commerce and marketing platform. Both are customer support tools.
Is Zipchat or Hello24 cheaper?
Zipchat starts at See pricing page and Hello24 starts at See pricing page. Check both pricing pages for current plans.
Do Zipchat and Hello24 have free plans?
Zipchat: No, 7-day trial. Hello24: No.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Hello24?
Hello24 is made by Hello24.
Which should I choose, Zipchat or Hello24?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat.