kitio.aiMolin AI vs OnChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Molin AI starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI shopping assistant
- AI support agent
- Order tracking and changes
- Phone support
- Sentiment and quality analysis
- API access
- Product recommendations
- Real-time order tracking
- Lead generation
- Messenger and Telegram channels
- Content generation
| Feature | Molin AI | OnChat |
|---|---|---|
| Best for | AI shopping assistant and support agent for Shopify stores | AI chatbot for online stores that answers, recommends and tracks orders |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No, 14-day trial |
| Made by | Molin AI | OnChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Molin AI starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 25 conversations per month
- 500 products
Startup
$19/mo billed yearly
- 125 conversations per month
- Up to 2,000 products
- Lead capture and social integrations
Growth
$55/mo billed yearly
- 500 conversations per month
- Up to 10,000 products
- Order updates and tracking codes
Scale
$119/mo billed yearly
- 1,250 conversations per month
- Up to 50,000 products
- Order changes and cancellations
Enterprise
Custom
- Unlimited conversations
- Custom integrations
- Universal inbox
3 plans
Basic
€19/mo
- 500 data sources
- 2,500 messages per month
- Limited products
Premium
€49/mo
- 2,500 data sources
- 7,500 messages per month
- Messenger and Telegram
Pro
€99/mo
- 5,000 data sources
- 15,000 messages per month
- Email channel
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Molin AI
- Free plan to test on a live store
- Handles both sales and support
- Can modify and cancel orders
- Team seats cost extra
- Conversation caps on every plan
- Listed prices assume annual billing
OnChat
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
- Site is mainly in Romanian
- Prices in euros
- Basic plan limits the product count
Which one should you choose?
Choose Molin AI if you want:
- Free plan to test on a live store
- Handles both sales and support
- Can modify and cancel orders
Watch out: team seats cost extra.
Choose OnChat if you want:
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
Watch out: site is mainly in romanian.
Molin AI vs OnChat FAQ
What is the difference between Molin AI and OnChat?
Molin AI: AI shopping assistant and support agent for Shopify stores. OnChat: AI chatbot for online stores that answers, recommends and tracks orders. Both are customer support tools.
Is Molin AI or OnChat cheaper?
Molin AI starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Do Molin AI and OnChat have free plans?
Molin AI: Yes. OnChat: No, 14-day trial.
Who makes Molin AI?
Molin AI is made by Molin AI.
Who makes OnChat?
OnChat is made by OnChat.
Which should I choose, Molin AI or OnChat?
Choose Molin AI if you value free plan to test on a live store and handles both sales and support. Choose OnChat if you value uses live stock and price data and handles order status questions.