kitio.aiZipchat vs Verifast
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Verifast starts at $79/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Order tracking replies
- Product recommendations
- Cart recovery nudges
- Live agent handover
- Multilingual replies
- Chat insights
| Feature | Zipchat | Verifast |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI chatbot for D2C stores that answers support and drives sales |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $79/mo |
| Free plan | No, 7-day trial | No, 7-day trial |
| Made by | Zipchat | Verifast |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zipchat starts at See pricing page and Verifast starts at $79/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
4 plans
Starter
$79/mo
- About 20K store visitors
- 500 conversations per month
- Real-time order tracking
Growth
$159/mo
- About 100K store visitors
- 2,000 conversations per month
- Cart recovery nudges
Sales
$239/mo
- About 500K store visitors
- 5,000 conversations per month
- Live agent handover
- CRM and shipping integrations
Enterprise
Custom
- Unlimited conversations
- AI on email and Instagram
- Custom integrations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Verifast
- Handles both sales and support
- Replies in many languages
- Hands off to humans with context
- Conversation caps on every plan
- Email and Instagram only on Enterprise
- Mainly built around Shopify
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Verifast if you want:
- Handles both sales and support
- Replies in many languages
- Hands off to humans with context
Watch out: conversation caps on every plan.
Zipchat vs Verifast FAQ
What is the difference between Zipchat and Verifast?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Verifast: AI chatbot for D2C stores that answers support and drives sales. Both are customer support tools.
Is Zipchat or Verifast cheaper?
Zipchat starts at See pricing page and Verifast starts at $79/mo. Check both pricing pages for current plans.
Do Zipchat and Verifast have free plans?
Zipchat: No, 7-day trial. Verifast: No, 7-day trial.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Verifast?
Verifast is made by Verifast.
Which should I choose, Zipchat or Verifast?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Verifast if you value handles both sales and support and replies in many languages.