kitio.aiLiveChat vs OnChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Product recommendations
- Real-time order tracking
- Lead generation
- Messenger and Telegram channels
- Content generation
| Feature | LiveChat | OnChat |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI chatbot for online stores that answers, recommends and tracks orders |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, 14-day trial |
| Made by | Text | OnChat |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
€19/mo
- 500 data sources
- 2,500 messages per month
- Limited products
Premium
€49/mo
- 2,500 data sources
- 7,500 messages per month
- Messenger and Telegram
Pro
€99/mo
- 5,000 data sources
- 15,000 messages per month
- Email channel
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
OnChat
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
- Site is mainly in Romanian
- Prices in euros
- Basic plan limits the product count
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose OnChat if you want:
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
Watch out: site is mainly in romanian.
LiveChat vs OnChat FAQ
What is the difference between LiveChat and OnChat?
LiveChat: Website live chat software with AI reply suggestions and chatbots. OnChat: AI chatbot for online stores that answers, recommends and tracks orders. Both are customer support tools.
Is LiveChat or OnChat cheaper?
LiveChat starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Do LiveChat and OnChat have free plans?
LiveChat: No, 14-day trial. OnChat: No, 14-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes OnChat?
OnChat is made by OnChat.
Which should I choose, LiveChat or OnChat?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose OnChat if you value uses live stock and price data and handles order status questions.