kitio.aiHello24 vs OnChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hello24 starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
- Product recommendations
- Real-time order tracking
- Lead generation
- Messenger and Telegram channels
- Content generation
| Feature | Hello24 | OnChat |
|---|---|---|
| Best for | WhatsApp chatbot, commerce and marketing platform | AI chatbot for online stores that answers, recommends and tracks orders |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No, 14-day trial |
| Made by | Hello24 | OnChat |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Hello24 starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Basic
€19/mo
- 500 data sources
- 2,500 messages per month
- Limited products
Premium
€49/mo
- 2,500 data sources
- 7,500 messages per month
- Messenger and Telegram
Pro
€99/mo
- 5,000 data sources
- 15,000 messages per month
- Email channel
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
OnChat
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
- Site is mainly in Romanian
- Prices in euros
- Basic plan limits the product count
Which one should you choose?
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Choose OnChat if you want:
- Uses live stock and price data
- Handles order status questions
- Free trial without a card
Watch out: site is mainly in romanian.
Hello24 vs OnChat FAQ
What is the difference between Hello24 and OnChat?
Hello24: WhatsApp chatbot, commerce and marketing platform. OnChat: AI chatbot for online stores that answers, recommends and tracks orders. Both are customer support tools.
Is Hello24 or OnChat cheaper?
Hello24 starts at See pricing page and OnChat starts at See pricing page. Check both pricing pages for current plans.
Do Hello24 and OnChat have free plans?
Hello24: No. OnChat: No, 14-day trial.
Who makes Hello24?
Hello24 is made by Hello24.
Who makes OnChat?
OnChat is made by OnChat.
Which should I choose, Hello24 or OnChat?
Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat. Choose OnChat if you value uses live stock and price data and handles order status questions.