kitio.aiZipchat vs Relish AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Relish AI starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Product recommendations
- Order tracking and returns
- Custom FAQs
- Abandoned cart recovery
- Klaviyo and Gorgias integrations
| Feature | Zipchat | Relish AI |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | GPT-powered shopping assistant and support chatbot for Shopify |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $9/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Relish AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zipchat starts at See pricing page and Relish AI starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
5 plans
Free
Free
- 30 AI responses
- Up to 50 products
- 10 custom FAQs
Starter
$9/mo
- 100 AI responses
- Up to 100 products
- FAQ help center
Grow
$39/mo
- 1,000 AI responses
- Up to 500 products
- Recharge integration
Pro
$99/mo
- 3,000 AI responses
- Up to 2,000 products
- Review app integrations
Premium
$199/mo
- 6,000 AI responses
- Higher product and FAQ limits
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Relish AI
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
- Requires a Shopify store
- Free plan covers only 30 AI responses
- Extra AI responses cost $0.04 each on Pro
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Relish AI if you want:
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
Watch out: requires a shopify store.
Zipchat vs Relish AI FAQ
What is the difference between Zipchat and Relish AI?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Relish AI: GPT-powered shopping assistant and support chatbot for Shopify. Both are customer support tools.
Is Zipchat or Relish AI cheaper?
Zipchat starts at See pricing page and Relish AI starts at $9/mo. Check both pricing pages for current plans.
Do Zipchat and Relish AI have free plans?
Zipchat: No, 7-day trial. Relish AI: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Relish AI?
Relish AI is made by Relish AI.
Which should I choose, Zipchat or Relish AI?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Relish AI if you value plans scale with store size and handles returns and order tracking.