kitio.aiUserVoice vs UserJot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. UserJot has the lower starting price: about $29 a month, against $1000 for UserVoice.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI theme detection
- UserVoice agent
- MCP and API
- Feedback portal
- Revenue-linked feedback
- Jira and Salesforce integrations
- Juno AI chat agent
- Feedback boards
- Public roadmap
- Changelog
- REST API and MCP server
| Feature | UserVoice | UserJot |
|---|---|---|
| Best for | Customer feedback platform with an AI agent and MCP access | Feedback boards, roadmap, changelog and AI live chat for SaaS teams |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | $1000/mo | $29/mo |
| Free plan | No | Yes |
| Made by | UserVoice | UserJot |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
UserJot has the lower starting price: about $29 a month, against $1000 for UserVoice.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Launch
From $1,000/mo billed yearly
- 20 admins included
- Single product or team
- Agent, MCP and API
- Unlimited portal users
Business
From $1,833/mo billed yearly
- 50 admins included
- Guided kickoff call
- Priority support
- Annual business review
Enterprise
Custom
- Custom contract
- Security review
3 plans
Free
Free
- Unlimited users and posts
- 2 feedback boards
- REST API and MCP server
Starter
$29/mo
- Custom domain
- 5 feedback boards
- Private boards
- One integration
Professional
$59/mo
- Unlimited boards
- Single sign-on
- Unlimited integrations
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
UserVoice
- Links feedback to revenue and accounts
- Unlimited view-only admins
- MCP and API access included
- Entry price is $1,000 a month
- Extra admins cost $40 each per month
- Some source ingestion is still coming soon
UserJot
- Unlimited users on every plan
- Chat and feedback in one widget
- API and MCP on the free plan
- Free plan limited to 2 boards
- SSO only on Professional
- Starter allows just one integration
Which one should you choose?
Choose UserVoice if you want:
- Links feedback to revenue and accounts
- Unlimited view-only admins
- MCP and API access included
Watch out: entry price is $1,000 a month.
Choose UserJot if you want:
- Unlimited users on every plan
- Chat and feedback in one widget
- API and MCP on the free plan
Watch out: free plan limited to 2 boards.
UserVoice vs UserJot FAQ
What is the difference between UserVoice and UserJot?
UserVoice: Customer feedback platform with an AI agent and MCP access. UserJot: Feedback boards, roadmap, changelog and AI live chat for SaaS teams. Both are customer support tools.
Is UserVoice or UserJot cheaper?
UserJot has the lower starting price: about $29 a month, against $1000 for UserVoice.
Do UserVoice and UserJot have free plans?
UserVoice: No. UserJot: Yes.
Who makes UserVoice?
UserVoice is made by UserVoice, based in United States.
Who makes UserJot?
UserJot is made by UserJot.
Which should I choose, UserVoice or UserJot?
Choose UserVoice if you value links feedback to revenue and accounts and unlimited view-only admins. Choose UserJot if you value unlimited users on every plan and chat and feedback in one widget.