kitio.aiUserVoice vs DevRev
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. UserVoice starts at $1000/mo and DevRev starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI theme detection
- UserVoice agent
- MCP and API
- Feedback portal
- Revenue-linked feedback
- Jira and Salesforce integrations
- Support and engineering in one system
- AI customer agent
- Knowledge graph
- Jira and GitHub sync
- Ticket deduplication
| Feature | UserVoice | DevRev |
|---|---|---|
| Best for | Customer feedback platform with an AI agent and MCP access | AI-native platform linking customer support, product and engineering |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | $1000/mo | See pricing page |
| Free plan | No | Yes |
| Made by | UserVoice | DevRev |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
UserVoice starts at $1000/mo and DevRev starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Launch
From $1,000/mo billed yearly
- 20 admins included
- Single product or team
- Agent, MCP and API
- Unlimited portal users
Business
From $1,833/mo billed yearly
- 50 admins included
- Guided kickoff call
- Priority support
- Annual business review
Enterprise
Custom
- Custom contract
- Security review
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
UserVoice
- Links feedback to revenue and accounts
- Unlimited view-only admins
- MCP and API access included
- Entry price is $1,000 a month
- Extra admins cost $40 each per month
- Some source ingestion is still coming soon
DevRev
- Closes loop between support and dev
- Unified data model
- Free tier to start
- Broad scope takes time to adopt
- Less known than legacy desks
- Some features still maturing
Which one should you choose?
Choose UserVoice if you want:
- Links feedback to revenue and accounts
- Unlimited view-only admins
- MCP and API access included
Watch out: entry price is $1,000 a month.
Choose DevRev if you want:
- Closes loop between support and dev
- Unified data model
- Free tier to start
Watch out: broad scope takes time to adopt.
UserVoice vs DevRev FAQ
What is the difference between UserVoice and DevRev?
UserVoice: Customer feedback platform with an AI agent and MCP access. DevRev: AI-native platform linking customer support, product and engineering. Both are customer support tools.
Is UserVoice or DevRev cheaper?
UserVoice starts at $1000/mo and DevRev starts at See pricing page. Check both pricing pages for current plans.
Do UserVoice and DevRev have free plans?
UserVoice: No. DevRev: Yes.
Who makes UserVoice?
UserVoice is made by UserVoice, based in United States.
Who makes DevRev?
DevRev is made by DevRev, based in United States.
Which should I choose, UserVoice or DevRev?
Choose UserVoice if you value links feedback to revenue and accounts and unlimited view-only admins. Choose DevRev if you value closes loop between support and dev and unified data model.