kitio.aiAdded Nov 5, 2026
UserVoice
From $1000/moCustomer feedback platform with an AI agent and MCP access
What is UserVoice?
UserVoice collects customer feedback from portals and conversations, uses AI to detect themes and urgency, and ties each signal to the account and revenue behind it. Product teams use it to rank requests and close the loop with customers.
Feedback can be captured from support, sales and a customer portal, then enriched with context so a team can see how many accounts hit the same blocker. A built-in UserVoice agent and an MCP server let admins and view-only users explore the data through AI tools.
It integrates with Jira, Azure DevOps, Salesforce, HubSpot, Slack and Teams. Plans are priced for companies, with included admin seats and extra admins billed monthly.
Features
- AI theme detection
- UserVoice agent
- MCP and API
- Feedback portal
- Revenue-linked feedback
- Jira and Salesforce integrations
Tags
Releases
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UserVoice was added to the directory.
Organization
UserVoice
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- $1000/mo
- Billing frequency
- Monthly
UserVoice plans
Launch
From $1,000/mo billed yearly
- 20 admins included
- Single product or team
- Agent, MCP and API
- Unlimited portal users
Business
From $1,833/mo billed yearly
- 50 admins included
- Guided kickoff call
- Priority support
- Annual business review
Enterprise
Custom
- Custom contract
- Security review
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the UserVoice site.Official pricing
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Pros and cons
Pros
- Links feedback to revenue and accounts
- Unlimited view-only admins
- MCP and API access included
Cons
- Entry price is $1,000 a month
- Extra admins cost $40 each per month
- Some source ingestion is still coming soon
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Q&A
What is UserVoice?
UserVoice collects customer feedback from portals and conversations, uses AI to detect themes and urgency, and ties each signal to the account and revenue behind it. Product teams use it to rank requests and close the loop with customers.
How many admins are included?
The Launch plan includes 20 admins and Business includes 50, with additional admins at $40 per month each.
Can AI tools read my UserVoice data?
Yes. The UserVoice MCP and API are listed on the plans, and view-only admins can explore feedback with the agent.
How much does UserVoice cost?
UserVoice is paid, with paid plans from $1000/mo.
Is there a free version of UserVoice?
No. UserVoice is a paid tool.
What are the main features of UserVoice?
AI theme detection, UserVoice agent, MCP and API, Feedback portal, Revenue-linked feedback, Jira and Salesforce integrations.
Who makes UserVoice?
UserVoice is made by UserVoice.
What are the best alternatives to UserVoice?
Popular alternatives include DevRev, UserJot, Hugo AI.