kitio.aiLiveChat vs UserJot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and UserJot starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Juno AI chat agent
- Feedback boards
- Public roadmap
- Changelog
- REST API and MCP server
| Feature | LiveChat | UserJot |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | Feedback boards, roadmap, changelog and AI live chat for SaaS teams |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $29/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | UserJot |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
LiveChat starts at See pricing page and UserJot starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- Unlimited users and posts
- 2 feedback boards
- REST API and MCP server
Starter
$29/mo
- Custom domain
- 5 feedback boards
- Private boards
- One integration
Professional
$59/mo
- Unlimited boards
- Single sign-on
- Unlimited integrations
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
UserJot
- Unlimited users on every plan
- Chat and feedback in one widget
- API and MCP on the free plan
- Free plan limited to 2 boards
- SSO only on Professional
- Starter allows just one integration
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose UserJot if you want:
- Unlimited users on every plan
- Chat and feedback in one widget
- API and MCP on the free plan
Watch out: free plan limited to 2 boards.
LiveChat vs UserJot FAQ
What is the difference between LiveChat and UserJot?
LiveChat: Website live chat software with AI reply suggestions and chatbots. UserJot: Feedback boards, roadmap, changelog and AI live chat for SaaS teams. Both are customer support tools.
Is LiveChat or UserJot cheaper?
LiveChat starts at See pricing page and UserJot starts at $29/mo. Check both pricing pages for current plans.
Do LiveChat and UserJot have free plans?
LiveChat: No, 14-day trial. UserJot: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes UserJot?
UserJot is made by UserJot.
Which should I choose, LiveChat or UserJot?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose UserJot if you value unlimited users on every plan and chat and feedback in one widget.