kitio.aiSmartsupp vs Chative
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Chative starts at $10/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- AI sales and support agent
- Omnichannel inbox
- Social messaging CRM
- Order creation in chat
- Automation workflows
- WhatsApp Business API
| Feature | Smartsupp | Chative |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | Live chat, omnichannel inbox and AI sales agent for online stores |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $10/mo |
| Free plan | Yes | Yes |
| Made by | Smartsupp | Chative |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Smartsupp starts at See pricing page and Chative starts at $10/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
3 plans
Starter
Free
- 3 members
- Unlimited channels and messages
- 30-day history
Team
$10/mo
- Per member
- Customer and team reports
- Internal knowledge base
- Custom widget branding
Business
$25/mo
- Per member
- API and webhooks
- Automation workflows
- Data export
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Chative
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
- Free plan keeps only 30 days of history
- API and automation need Business
- WhatsApp numbers cost extra
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Chative if you want:
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
Watch out: free plan keeps only 30 days of history.
Smartsupp vs Chative FAQ
What is the difference between Smartsupp and Chative?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Chative: Live chat, omnichannel inbox and AI sales agent for online stores. Both are customer support tools.
Is Smartsupp or Chative cheaper?
Smartsupp starts at See pricing page and Chative starts at $10/mo. Check both pricing pages for current plans.
Do Smartsupp and Chative have free plans?
Smartsupp: Yes. Chative: Yes.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Chative?
Chative is made by Chative.
Which should I choose, Smartsupp or Chative?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Chative if you value free plan with unlimited messages and sees order history inside chats.