kitio.aiBestChat vs Chative
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. BestChat starts at $10/mo and Chative starts at $10/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
- AI sales and support agent
- Omnichannel inbox
- Social messaging CRM
- Order creation in chat
- Automation workflows
- WhatsApp Business API
| Feature | BestChat | Chative |
|---|---|---|
| Best for | Live chat with an AI SmartBot that learns your online store's products | Live chat, omnichannel inbox and AI sales agent for online stores |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $10/mo | $10/mo |
| Free plan | Yes | Yes |
| Made by | BestChat | Chative |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
BestChat starts at $10/mo and Chative starts at $10/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
3 plans
Starter
Free
- 3 members
- Unlimited channels and messages
- 30-day history
Team
$10/mo
- Per member
- Customer and team reports
- Internal knowledge base
- Custom widget branding
Business
$25/mo
- Per member
- API and webhooks
- Automation workflows
- Data export
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
BestChat
- Free plan with AI chats
- Low entry price
- Works with popular store builders
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
Chative
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
- Free plan keeps only 30 days of history
- API and automation need Business
- WhatsApp numbers cost extra
Which one should you choose?
Choose BestChat if you want:
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Watch out: ai chat caps on every paid tier.
Choose Chative if you want:
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
Watch out: free plan keeps only 30 days of history.
BestChat vs Chative FAQ
What is the difference between BestChat and Chative?
BestChat: Live chat with an AI SmartBot that learns your online store's products. Chative: Live chat, omnichannel inbox and AI sales agent for online stores. Both are customer support tools.
Is BestChat or Chative cheaper?
BestChat starts at $10/mo and Chative starts at $10/mo. Check both pricing pages for current plans.
Do BestChat and Chative have free plans?
BestChat: Yes. Chative: Yes.
Who makes BestChat?
BestChat is made by BestChat.
Who makes Chative?
Chative is made by Chative.
Which should I choose, BestChat or Chative?
Choose BestChat if you value free plan with ai chats and low entry price. Choose Chative if you value free plan with unlimited messages and sees order history inside chats.