kitio.aiZipchat vs Chative
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Chative starts at $10/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- AI sales and support agent
- Omnichannel inbox
- Social messaging CRM
- Order creation in chat
- Automation workflows
- WhatsApp Business API
| Feature | Zipchat | Chative |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | Live chat, omnichannel inbox and AI sales agent for online stores |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $10/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Chative |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and Chative starts at $10/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
3 plans
Starter
Free
- 3 members
- Unlimited channels and messages
- 30-day history
Team
$10/mo
- Per member
- Customer and team reports
- Internal knowledge base
- Custom widget branding
Business
$25/mo
- Per member
- API and webhooks
- Automation workflows
- Data export
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Chative
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
- Free plan keeps only 30 days of history
- API and automation need Business
- WhatsApp numbers cost extra
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Chative if you want:
- Free plan with unlimited messages
- Sees order history inside chats
- Low per-member pricing
Watch out: free plan keeps only 30 days of history.
Zipchat vs Chative FAQ
What is the difference between Zipchat and Chative?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Chative: Live chat, omnichannel inbox and AI sales agent for online stores. Both are customer support tools.
Is Zipchat or Chative cheaper?
Zipchat starts at See pricing page and Chative starts at $10/mo. Check both pricing pages for current plans.
Do Zipchat and Chative have free plans?
Zipchat: No, 7-day trial. Chative: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Chative?
Chative is made by Chative.
Which should I choose, Zipchat or Chative?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Chative if you value free plan with unlimited messages and sees order history inside chats.