kitio.aiRe:amaze vs Siena AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Re:amaze has the lower starting price: about $29 a month, against $750 for Siena AI.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
- Email, chat and social replies
- Shopify order actions
- Brand voice tuning
- Help desk integrations
- Sentiment insights
| Feature | Re:amaze | Siena AI |
|---|---|---|
| Best for | Help desk and AI agent for e-commerce customer service | AI customer service agent built for direct-to-consumer brands |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $29/mo | $750/mo |
| Free plan | No, 14-day trial | No |
| Made by | Re:amaze | Siena AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Re:amaze has the lower starting price: about $29 a month, against $750 for Siena AI.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
2 plans
Platform fee
$750/mo
- Core AI engine
- Unlimited sandbox
- Onboarding and Slack support
Automation Pack
$0.90 / ticket
- Pay per automated ticket
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
Siena AI
- Built for DTC support patterns
- Good social channel coverage
- Works on top of existing desks
- Mainly fits e-commerce
- Pricing not public
- Depends on help desk integrations
Which one should you choose?
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Choose Siena AI if you want:
- Built for DTC support patterns
- Good social channel coverage
- Works on top of existing desks
Watch out: mainly fits e-commerce.
Re:amaze vs Siena AI FAQ
What is the difference between Re:amaze and Siena AI?
Re:amaze: Help desk and AI agent for e-commerce customer service. Siena AI: AI customer service agent built for direct-to-consumer brands. Both are customer support tools.
Is Re:amaze or Siena AI cheaper?
Re:amaze has the lower starting price: about $29 a month, against $750 for Siena AI.
Do Re:amaze and Siena AI have free plans?
Re:amaze: No, 14-day trial. Siena AI: No.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Who makes Siena AI?
Siena AI is made by Siena AI.
Which should I choose, Re:amaze or Siena AI?
Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan. Choose Siena AI if you value built for dtc support patterns and good social channel coverage.