kitio.aiRe:amaze vs LiveAgent
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveAgent has the lower starting price: about $19 a month, against $29 for Re:amaze.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
- Omnichannel inbox
- AI chatbot
- AI answer assistant
- AI autoresponder
- Knowledge base
- Call center
| Feature | Re:amaze | LiveAgent |
|---|---|---|
| Best for | Help desk and AI agent for e-commerce customer service | Help desk with live chat, phone and AI agents in one inbox |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $29/mo | $19/mo |
| Free plan | No, 14-day trial | No, 30-day trial |
| Made by | Re:amaze | LiveAgent |
| Based in | – | Slovakia |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
LiveAgent has the lower starting price: about $19 a month, against $29 for Re:amaze.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
4 plans
Starter
$19/mo
- Per agent
- Up to 5 agents
- Email, live chat and forms
- 1 AI agent
Team
$35/mo
- Per agent
- Up to 15 agents
- Social channels and calls
- 5 AI agents
Business
$59/mo
- Per agent
- 50 AI agents
- AI MCP server
- Branding removal
Enterprise
$3,999/mo flat
- 80 agents included
- Unlimited AI agents
- Dedicated account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
LiveAgent
- 30-day trial without a credit card
- AI included on every plan
- Free migration from other help desks
- Social and phone channels need higher plans
- AI provider costs are billed separately
- Per-agent pricing grows with team size
Which one should you choose?
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Choose LiveAgent if you want:
- 30-day trial without a credit card
- AI included on every plan
- Free migration from other help desks
Watch out: social and phone channels need higher plans.
Re:amaze vs LiveAgent FAQ
What is the difference between Re:amaze and LiveAgent?
Re:amaze: Help desk and AI agent for e-commerce customer service. LiveAgent: Help desk with live chat, phone and AI agents in one inbox. Both are customer support tools.
Is Re:amaze or LiveAgent cheaper?
LiveAgent has the lower starting price: about $19 a month, against $29 for Re:amaze.
Do Re:amaze and LiveAgent have free plans?
Re:amaze: No, 14-day trial. LiveAgent: No, 30-day trial.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Who makes LiveAgent?
LiveAgent is made by LiveAgent, based in Slovakia.
Which should I choose, Re:amaze or LiveAgent?
Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan. Choose LiveAgent if you value 30-day trial without a credit card and ai included on every plan.