kitio.aiRe:amaze vs DevRev
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Re:amaze starts at $29/mo and DevRev starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
- Support and engineering in one system
- AI customer agent
- Knowledge graph
- Jira and GitHub sync
- Ticket deduplication
| Feature | Re:amaze | DevRev |
|---|---|---|
| Best for | Help desk and AI agent for e-commerce customer service | AI-native platform linking customer support, product and engineering |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $29/mo | See pricing page |
| Free plan | No, 14-day trial | Yes |
| Made by | Re:amaze | DevRev |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Re:amaze starts at $29/mo and DevRev starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
DevRev
- Closes loop between support and dev
- Unified data model
- Free tier to start
- Broad scope takes time to adopt
- Less known than legacy desks
- Some features still maturing
Which one should you choose?
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Choose DevRev if you want:
- Closes loop between support and dev
- Unified data model
- Free tier to start
Watch out: broad scope takes time to adopt.
Re:amaze vs DevRev FAQ
What is the difference between Re:amaze and DevRev?
Re:amaze: Help desk and AI agent for e-commerce customer service. DevRev: AI-native platform linking customer support, product and engineering. Both are customer support tools.
Is Re:amaze or DevRev cheaper?
Re:amaze starts at $29/mo and DevRev starts at See pricing page. Check both pricing pages for current plans.
Do Re:amaze and DevRev have free plans?
Re:amaze: No, 14-day trial. DevRev: Yes.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Who makes DevRev?
DevRev is made by DevRev, based in United States.
Which should I choose, Re:amaze or DevRev?
Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan. Choose DevRev if you value closes loop between support and dev and unified data model.