kitio.aiPipedrive vs Harmony.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Pipedrive has the lower starting price: about $24 a month, against $250 for Harmony.ai.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual pipeline
- AI Sales Assistant
- Workflow automation
- Email sync
- Sales reporting
- Inbound and outbound calls
- Lead qualification
- Appointment booking
- CRM integration
- Telephony management
- Guardrails
| Feature | Pipedrive | Harmony.ai |
|---|---|---|
| Best for | Visual pipeline CRM for small sales teams with AI assistant | Voice agents that answer calls and qualify leads |
| Category | Sales | Sales |
| Pricing model | Free trial | Paid |
| Starting price | $24/mo | $250/mo |
| Free plan | No, 14-day trial | No |
| Made by | Pipedrive | Harmony.ai (monday.com) |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Pipedrive has the lower starting price: about $24 a month, against $250 for Harmony.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Lite
$24/mo
- Per seat
- Lead and deal management
- Customizable pipelines
Growth
$49/mo
- Per seat
- Email sync and automations
- Meeting scheduling
Premium
$79/mo
- Per seat
- Revenue forecasts
- Lead routing
Ultimate
$99/mo
- Per seat
- Advanced permissions
- Phone support
2 plans
Pro
$250/mo
- Platform fee plus $0.39 per minute
- Up to 3 agents
- Up to 10 concurrent calls
- 100 calls per day
Enterprise
Contact sales
- Custom concurrency
- API and MCP access
- White-glove implementation
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Pipedrive
- Very easy to use
- Clear pipeline view
- Affordable entry plan
- Key features are paid add-ons
- Reporting is limited on low tiers
Harmony.ai
- Handles inbound and outbound calls
- No code to set up
- Connects to your CRM
- Platform fee plus per-minute billing
- Implementation fee is custom
- Pro limits you to 3 agents
Which one should you choose?
Choose Pipedrive if you want:
- Very easy to use
- Clear pipeline view
- Affordable entry plan
Watch out: key features are paid add-ons.
Choose Harmony.ai if you want:
- Handles inbound and outbound calls
- No code to set up
- Connects to your CRM
Watch out: platform fee plus per-minute billing.
Pipedrive vs Harmony.ai FAQ
What is the difference between Pipedrive and Harmony.ai?
Pipedrive: Visual pipeline CRM for small sales teams with AI assistant. Harmony.ai: Voice agents that answer calls and qualify leads. Both are sales tools.
Is Pipedrive or Harmony.ai cheaper?
Pipedrive has the lower starting price: about $24 a month, against $250 for Harmony.ai.
Do Pipedrive and Harmony.ai have free plans?
Pipedrive: No, 14-day trial. Harmony.ai: No.
Who makes Pipedrive?
Pipedrive is made by Pipedrive, based in United States.
Who makes Harmony.ai?
Harmony.ai is made by Harmony.ai (monday.com).
Which should I choose, Pipedrive or Harmony.ai?
Choose Pipedrive if you value very easy to use and clear pipeline view. Choose Harmony.ai if you value handles inbound and outbound calls and no code to set up.