kitio.aiOlark vs Re:amaze
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Olark starts at $29/mo and Re:amaze starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI website agent
- Learns from your site
- Lead capture and qualification
- Human handoff
- Proactive engagement
- Live chat
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
| Feature | Olark | Re:amaze |
|---|---|---|
| Best for | AI website agent that answers visitors and qualifies leads | Help desk and AI agent for e-commerce customer service |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $29/mo | $29/mo |
| Free plan | No, 14-day trial | No, 14-day trial |
| Made by | Olark | Re:amaze |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Olark starts at $29/mo and Re:amaze starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Live Chat
$29/mo
- Per agent
- Human-only live chat
- 14-day free trial
Standard AI Website Agent
$400/mo billed yearly
- Unlimited conversations
- Lead capture and qualification
- One human agent seat included
- Extra agents $29/mo each
Custom
Contact sales
- Regional routing and multiple teams
- SSO
- Advanced integrations
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Olark
- Unlimited AI conversations, no overages
- Trains from your site automatically
- Human-only live chat is cheaper
- AI plan costs $400 per month
- AI plan is billed annually
- Extra human agents cost $29 each
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
Which one should you choose?
Choose Olark if you want:
- Unlimited AI conversations, no overages
- Trains from your site automatically
- Human-only live chat is cheaper
Watch out: ai plan costs $400 per month.
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Olark vs Re:amaze FAQ
What is the difference between Olark and Re:amaze?
Olark: AI website agent that answers visitors and qualifies leads. Re:amaze: Help desk and AI agent for e-commerce customer service. Both are customer support tools.
Is Olark or Re:amaze cheaper?
Olark starts at $29/mo and Re:amaze starts at $29/mo. Check both pricing pages for current plans.
Do Olark and Re:amaze have free plans?
Olark: No, 14-day trial. Re:amaze: No, 14-day trial.
Who makes Olark?
Olark is made by Olark, based in United States.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Which should I choose, Olark or Re:amaze?
Choose Olark if you value unlimited ai conversations, no overages and trains from your site automatically. Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan.