kitio.aiMixdesk vs DMly
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Mixdesk starts at $49/mo and DMly starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI customer service agent
- Omnichannel shared inbox
- Lead qualification and routing
- Translation in 27+ languages
- Marketing campaigns
- WAWin Chrome extension
- AI customer agents
- Unified multichannel inbox
- Appointment booking
- In-chat payments
- Google review automation
- MCP server
| Feature | Mixdesk | DMly |
|---|---|---|
| Best for | AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat | WhatsApp and social inbox with AI agents, bookings and payments |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $49/mo | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Mixdesk | DMly |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Mixdesk starts at $49/mo and DMly starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 10 conversations
- 10 channel accounts
- No AI messages
Essential
$49/mo
- Unlimited conversations
- Messaging and marketing
- 10K translation characters
Pro
$199/mo
- AI agents
- 5,000 AI messages a month
- 20 channel accounts
Expert
Contact sales
- 30,000 AI messages a month
- Custom AI tools and API
- CRM sync
3 plans
Starter
$29/mo billed yearly
- 3 team seats
- 3,000 active contacts
- 10,000 broadcast messages
Growth
$65/mo billed yearly
- 6 team seats
- 10,000 active contacts
- Unlimited active bots
Premium
$149/mo billed yearly
- 15 team seats
- Unlimited contacts
- 300,000 broadcast messages
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Mixdesk
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
- AI agent requires the Pro plan
- WhatsApp fees are billed separately
- Free plan has only 10 conversations
DMly
- Many channels in one place
- Bookings and payments built in
- Free setup help
- Broadcast messages are capped per plan
- Extra seats and profiles cost more
- Monthly-billing prices not shown
Which one should you choose?
Choose Mixdesk if you want:
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
Watch out: ai agent requires the pro plan.
Choose DMly if you want:
- Many channels in one place
- Bookings and payments built in
- Free setup help
Watch out: broadcast messages are capped per plan.
Mixdesk vs DMly FAQ
What is the difference between Mixdesk and DMly?
Mixdesk: AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat. DMly: WhatsApp and social inbox with AI agents, bookings and payments. Both are customer support tools.
Is Mixdesk or DMly cheaper?
Mixdesk starts at $49/mo and DMly starts at See pricing page. Check both pricing pages for current plans.
Do Mixdesk and DMly have free plans?
Mixdesk: Yes. DMly: No, trial available.
Who makes Mixdesk?
Mixdesk is made by Mixdesk.
Who makes DMly?
DMly is made by DMly.
Which should I choose, Mixdesk or DMly?
Choose Mixdesk if you value no per-seat fees and wide range of messaging channels. Choose DMly if you value many channels in one place and bookings and payments built in.