kitio.aiWhelp vs Mixdesk
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Whelp has the lower starting price: about $29 a month, against $49 for Mixdesk.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI support agents
- Omnichannel inbox
- WhatsApp Business API
- Shopify and Stripe integrations
- Broadcast messaging
- Mobile apps
- AI customer service agent
- Omnichannel shared inbox
- Lead qualification and routing
- Translation in 27+ languages
- Marketing campaigns
- WAWin Chrome extension
| Feature | Whelp | Mixdesk |
|---|---|---|
| Best for | AI support agents plus one inbox for WhatsApp, chat, SMS and email | AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $29/mo | $49/mo |
| Free plan | Yes | Yes |
| Made by | Whelp | Mixdesk |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Whelp has the lower starting price: about $29 a month, against $49 for Mixdesk.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- One seat
- Live chat widget
- Unlimited conversations
Standard
$29/mo
- Per seat
- WhatsApp Business API
- Twilio SMS and calls
- Flow-based chatbot
Advanced
$79/mo
- Per seat
- Whelp AI Agents
- Broadcasts
- Mobile chat SDKs
4 plans
Free
Free
- 10 conversations
- 10 channel accounts
- No AI messages
Essential
$49/mo
- Unlimited conversations
- Messaging and marketing
- 10K translation characters
Pro
$199/mo
- AI agents
- 5,000 AI messages a month
- 20 channel accounts
Expert
Contact sales
- 30,000 AI messages a month
- Custom AI tools and API
- CRM sync
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Whelp
- Free plan with unlimited conversations
- Wide range of messaging channels
- Clean handoff to human agents
- AI agents need the Advanced plan
- Priced per seat
- Free plan limited to one seat
Mixdesk
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
- AI agent requires the Pro plan
- WhatsApp fees are billed separately
- Free plan has only 10 conversations
Which one should you choose?
Choose Whelp if you want:
- Free plan with unlimited conversations
- Wide range of messaging channels
- Clean handoff to human agents
Watch out: ai agents need the advanced plan.
Choose Mixdesk if you want:
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
Watch out: ai agent requires the pro plan.
Whelp vs Mixdesk FAQ
What is the difference between Whelp and Mixdesk?
Whelp: AI support agents plus one inbox for WhatsApp, chat, SMS and email. Mixdesk: AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat. Both are customer support tools.
Is Whelp or Mixdesk cheaper?
Whelp has the lower starting price: about $29 a month, against $49 for Mixdesk.
Do Whelp and Mixdesk have free plans?
Whelp: Yes. Mixdesk: Yes.
Who makes Whelp?
Whelp is made by Whelp.
Who makes Mixdesk?
Mixdesk is made by Mixdesk.
Which should I choose, Whelp or Mixdesk?
Choose Whelp if you value free plan with unlimited conversations and wide range of messaging channels. Choose Mixdesk if you value no per-seat fees and wide range of messaging channels.