kitio.aiGupshup vs DMly
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Gupshup starts at See pricing page and DMly starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI agents for chat
- Voice AI agents
- WhatsApp and RCS messaging
- SMS campaigns
- Avatar website assistant
- Verified business chat
- AI customer agents
- Unified multichannel inbox
- Appointment booking
- In-chat payments
- Google review automation
- MCP server
| Feature | Gupshup | DMly |
|---|---|---|
| Best for | AI agents for customer conversations on WhatsApp, SMS and voice | WhatsApp and social inbox with AI agents, bookings and payments |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Gupshup | DMly |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Gupshup starts at See pricing page and DMly starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$29/mo billed yearly
- 3 team seats
- 3,000 active contacts
- 10,000 broadcast messages
Growth
$65/mo billed yearly
- 6 team seats
- 10,000 active contacts
- Unlimited active bots
Premium
$149/mo billed yearly
- 15 team seats
- Unlimited contacts
- 300,000 broadcast messages
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Gupshup
- Covers WhatsApp, RCS, SMS and voice
- Voice agents for inbound and outbound calls
- Aimed at large-scale enterprise use
- No pricing shown on the homepage
- Platform is broad and may need onboarding
- Geared more to companies than small shops
DMly
- Many channels in one place
- Bookings and payments built in
- Free setup help
- Broadcast messages are capped per plan
- Extra seats and profiles cost more
- Monthly-billing prices not shown
Which one should you choose?
Choose Gupshup if you want:
- Covers WhatsApp, RCS, SMS and voice
- Voice agents for inbound and outbound calls
- Aimed at large-scale enterprise use
Watch out: no pricing shown on the homepage.
Choose DMly if you want:
- Many channels in one place
- Bookings and payments built in
- Free setup help
Watch out: broadcast messages are capped per plan.
Gupshup vs DMly FAQ
What is the difference between Gupshup and DMly?
Gupshup: AI agents for customer conversations on WhatsApp, SMS and voice. DMly: WhatsApp and social inbox with AI agents, bookings and payments. Both are customer support tools.
Is Gupshup or DMly cheaper?
Gupshup starts at See pricing page and DMly starts at See pricing page. Check both pricing pages for current plans.
Do Gupshup and DMly have free plans?
Gupshup: Yes. DMly: No, trial available.
Who makes Gupshup?
Gupshup is made by Gupshup, based in United States.
Who makes DMly?
DMly is made by DMly.
Which should I choose, Gupshup or DMly?
Choose Gupshup if you value covers whatsapp, rcs, sms and voice and voice agents for inbound and outbound calls. Choose DMly if you value many channels in one place and bookings and payments built in.