kitio.aiAdded Oct 28, 2026
Mixdesk
Freemium · $49/moAI agent and shared inbox for WhatsApp, Instagram, TikTok and chat
What is Mixdesk?
Mixdesk is a customer engagement platform with an AI agent that answers questions, qualifies leads and hands off to people across messaging channels. It suits global sales and support teams who talk to customers on WhatsApp, Instagram, Messenger, TikTok, LINE, Telegram, web chat and email.
All channels land in one shared inbox with owners, routing rules and automation, and the AI agent can serve customers in 27+ languages. Lead qualification and routing send good prospects to the right salesperson, and marketing campaigns can open new conversations.
The WAWin Chrome extension translates messages and drafts replies inside WhatsApp Web. Plans charge no per-seat fees, AI message allowances grow with each tier, and WhatsApp Business fees are billed separately by Meta. Developer docs cover APIs and SDKs.
Features
- AI customer service agent
- Omnichannel shared inbox
- Lead qualification and routing
- Translation in 27+ languages
- Marketing campaigns
- WAWin Chrome extension
Tags
Releases
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Mixdesk was added to the directory.
Organization
Mixdesk
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $49/mo
- Billing frequency
- Monthly
Mixdesk plans
Free
Free
- 10 conversations
- 10 channel accounts
- No AI messages
Essential
$49/mo
- Unlimited conversations
- Messaging and marketing
- 10K translation characters
Pro
$199/mo
- AI agents
- 5,000 AI messages a month
- 20 channel accounts
Expert
Contact sales
- 30,000 AI messages a month
- Custom AI tools and API
- CRM sync
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Mixdesk site.Official pricing
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Pros and cons
Pros
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
Cons
- AI agent requires the Pro plan
- WhatsApp fees are billed separately
- Free plan has only 10 conversations
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Q&A
What is Mixdesk?
Mixdesk is a customer engagement platform with an AI agent that answers questions, qualifies leads and hands off to people across messaging channels. It suits global sales and support teams who talk to customers on WhatsApp, Instagram, Messenger, TikTok, LINE, Telegram, web chat and email.
Does Mixdesk charge per seat?
No. Plans are priced by features and usage such as AI messages and connected channel accounts, not per seat.
Are WhatsApp costs included in Mixdesk plans?
No. WhatsApp Business Platform fees are set and billed by Meta separately from the Mixdesk plan.
How much does Mixdesk cost?
Mixdesk is freemium, with paid plans from $49/mo.
Is there a free version of Mixdesk?
Yes. Mixdesk has a free plan, and paid plans add more usage and features.
What are the main features of Mixdesk?
AI customer service agent, Omnichannel shared inbox, Lead qualification and routing, Translation in 27+ languages, Marketing campaigns, WAWin Chrome extension.
Who makes Mixdesk?
Mixdesk is made by Mixdesk.
What are the best alternatives to Mixdesk?
Popular alternatives include Smartsupp, Cloodot, Whelp.