kitio.airespond.io vs DMly
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. respond.io starts at See pricing page and DMly starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Unified team inbox
- AI agents for chat
- WhatsApp Business calling
- Lead routing
- Broadcast campaigns
- CSAT and NPS surveys
- AI customer agents
- Unified multichannel inbox
- Appointment booking
- In-chat payments
- Google review automation
- MCP server
| Feature | respond.io | DMly |
|---|---|---|
| Best for | Customer conversation platform with AI agents for WhatsApp and social | WhatsApp and social inbox with AI agents, bookings and payments |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No, trial available |
| Made by | respond.io | DMly |
| Based in | Malaysia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
respond.io starts at See pricing page and DMly starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$29/mo billed yearly
- 3 team seats
- 3,000 active contacts
- 10,000 broadcast messages
Growth
$65/mo billed yearly
- 6 team seats
- 10,000 active contacts
- Unlimited active bots
Premium
$149/mo billed yearly
- 15 team seats
- Unlimited contacts
- 300,000 broadcast messages
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
respond.io
- Strong WhatsApp support
- Covers sales and support in one inbox
- Interface in many languages
- No free plan, trial only
- Messaging fees from Meta come on top
- Best suited to messaging-heavy B2C teams
DMly
- Many channels in one place
- Bookings and payments built in
- Free setup help
- Broadcast messages are capped per plan
- Extra seats and profiles cost more
- Monthly-billing prices not shown
Which one should you choose?
Choose respond.io if you want:
- Strong WhatsApp support
- Covers sales and support in one inbox
- Interface in many languages
Watch out: no free plan, trial only.
Choose DMly if you want:
- Many channels in one place
- Bookings and payments built in
- Free setup help
Watch out: broadcast messages are capped per plan.
respond.io vs DMly FAQ
What is the difference between respond.io and DMly?
respond.io: Customer conversation platform with AI agents for WhatsApp and social. DMly: WhatsApp and social inbox with AI agents, bookings and payments. Both are customer support tools.
Is respond.io or DMly cheaper?
respond.io starts at See pricing page and DMly starts at See pricing page. Check both pricing pages for current plans.
Do respond.io and DMly have free plans?
respond.io: No, trial available. DMly: No, trial available.
Who makes respond.io?
respond.io is made by respond.io, based in Malaysia.
Who makes DMly?
DMly is made by DMly.
Which should I choose, respond.io or DMly?
Choose respond.io if you value strong whatsapp support and covers sales and support in one inbox. Choose DMly if you value many channels in one place and bookings and payments built in.