kitio.aiCloodot vs Mixdesk
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Mixdesk has the lower starting price: about $49 a month, against $60 for Cloodot.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Unified omnichannel inbox
- AI support and sales agent
- Agent copilot
- Workflows and skills
- Broadcast campaigns
- Analytics
- AI customer service agent
- Omnichannel shared inbox
- Lead qualification and routing
- Translation in 27+ languages
- Marketing campaigns
- WAWin Chrome extension
| Feature | Cloodot | Mixdesk |
|---|---|---|
| Best for | AI agent and shared inbox for WhatsApp, Instagram and web chat | AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $60/mo | $49/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Cloodot | Mixdesk |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Mixdesk has the lower starting price: about $49 a month, against $60 for Cloodot.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$60/mo
- 1,000 incoming messages
- 2 active members
- 1 AI skillset
Starter
$149/mo
- 5,000 incoming messages
- 3 active members
- API access and integrations
Growth
$249/mo
- 12,000 incoming messages
- 5 active members
- 3 AI skillsets
Enterprise
Contact sales
- Custom message volume
- Audit logs on demand
- SLA-backed uptime
4 plans
Free
Free
- 10 conversations
- 10 channel accounts
- No AI messages
Essential
$49/mo
- Unlimited conversations
- Messaging and marketing
- 10K translation characters
Pro
$199/mo
- AI agents
- 5,000 AI messages a month
- 20 channel accounts
Expert
Contact sales
- 30,000 AI messages a month
- Custom AI tools and API
- CRM sync
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Cloodot
- Pre-trained setups for several industries
- One inbox for chat channels
- 7-day trial without a card on monthly billing
- Priced by incoming message volume
- Entry plan allows only two members
- API access starts on the Starter plan
Mixdesk
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
- AI agent requires the Pro plan
- WhatsApp fees are billed separately
- Free plan has only 10 conversations
Which one should you choose?
Choose Cloodot if you want:
- Pre-trained setups for several industries
- One inbox for chat channels
- 7-day trial without a card on monthly billing
Watch out: priced by incoming message volume.
Choose Mixdesk if you want:
- No per-seat fees
- Wide range of messaging channels
- Free plan to try the inbox
Watch out: ai agent requires the pro plan.
Cloodot vs Mixdesk FAQ
What is the difference between Cloodot and Mixdesk?
Cloodot: AI agent and shared inbox for WhatsApp, Instagram and web chat. Mixdesk: AI agent and shared inbox for WhatsApp, Instagram, TikTok and chat. Both are customer support tools.
Is Cloodot or Mixdesk cheaper?
Mixdesk has the lower starting price: about $49 a month, against $60 for Cloodot.
Do Cloodot and Mixdesk have free plans?
Cloodot: No, 7-day trial. Mixdesk: Yes.
Who makes Cloodot?
Cloodot is made by Cloodot.
Who makes Mixdesk?
Mixdesk is made by Mixdesk.
Which should I choose, Cloodot or Mixdesk?
Choose Cloodot if you value pre-trained setups for several industries and one inbox for chat channels. Choose Mixdesk if you value no per-seat fees and wide range of messaging channels.