kitio.aiLiveChat vs Social Intents
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Social Intents starts at $29/mo. Check both pricing pages for current plans.
AI chat agents and live chat you answer from Teams, Slack or Google Chat
Free trial · $29/moAt a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Answer chats from Teams or Slack
- ChatGPT, Claude or Gemini agents
- Website, WhatsApp and SMS
- Custom AI actions
- Real-time translation
- White-label for agencies
| Feature | LiveChat | Social Intents |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI chat agents and live chat you answer from Teams, Slack or Google Chat |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $29/mo |
| Free plan | No, 14-day trial | No, trial available |
| Made by | Text | Social Intents |
| Based in | Poland | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Social Intents starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Lite
$29/mo
- 1 seat
- 1 chat widget
- 60 conversations a month
Starter
$39/mo billed yearly
- 4 seats
- 250 conversations a month
- 200 AI-trained URLs
Basic
$69/mo billed yearly
- Unlimited seats
- 1,000 conversations a month
- CSAT and AI topic analytics
Pro
$99/mo billed yearly
- 5,000 conversations a month
- Email channel
- AI assist for agents
Business
$199/mo billed yearly
- 10,000 conversations a month
- Auto-translation
- Priority support
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Social Intents
- No new app for agents to learn
- Choice of AI model
- Unlimited seats from Basic
- Conversation caps on every plan
- Email channel starts on Pro
- Listed team prices assume annual billing
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Social Intents if you want:
- No new app for agents to learn
- Choice of AI model
- Unlimited seats from Basic
Watch out: conversation caps on every plan.
LiveChat vs Social Intents FAQ
What is the difference between LiveChat and Social Intents?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Social Intents: AI chat agents and live chat you answer from Teams, Slack or Google Chat. Both are customer support tools.
Is LiveChat or Social Intents cheaper?
LiveChat starts at See pricing page and Social Intents starts at $29/mo. Check both pricing pages for current plans.
Do LiveChat and Social Intents have free plans?
LiveChat: No, 14-day trial. Social Intents: No, trial available.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Social Intents?
Social Intents is made by Social Intents, based in United States.
Which should I choose, LiveChat or Social Intents?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Social Intents if you value no new app for agents to learn and choice of ai model.