kitio.aiLiveChat vs Chaterimo
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- Product attribute indexing
- Hybrid search and reranking
- Shopify and PrestaShop links
- Order status answers
- Choice of AI models
| Feature | LiveChat | Chaterimo |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI shop assistant that answers product questions using product RAG |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $9/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Text | Chaterimo |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Learner
Free
- Free trial plan
Growth
$9/mo
- With your own API key
- $20/mo with managed keys
- 1,000 managed messages
- 5M characters storage
Evolve
$19/mo
- With your own API key
- $40/mo with managed keys
- 2,000 managed messages
- 15M characters storage
Advanced
$24/mo
- With your own API key
- $50/mo with managed keys
- 4,000 managed messages
- 50M characters storage
Masterful
$34/mo
- With your own API key
- $70/mo with managed keys
- 10,000 managed messages
- 100M characters storage
Enterprise
Contact sales
- Fully managed setup
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Chaterimo
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
- Cheapest plans need your own API key
- Managed plans cap monthly messages
- Order lookups need store API setup
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Chaterimo if you want:
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
Watch out: cheapest plans need your own api key.
LiveChat vs Chaterimo FAQ
What is the difference between LiveChat and Chaterimo?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Chaterimo: AI shop assistant that answers product questions using product RAG. Both are customer support tools.
Is LiveChat or Chaterimo cheaper?
LiveChat starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Do LiveChat and Chaterimo have free plans?
LiveChat: No, 14-day trial. Chaterimo: Yes.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Chaterimo?
Chaterimo is made by Chaterimo.
Which should I choose, LiveChat or Chaterimo?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Chaterimo if you value low prices with your own api key and built for product-heavy stores.