kitio.aiRelish AI vs Chaterimo
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Relish AI starts at $9/mo and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Product recommendations
- Order tracking and returns
- Custom FAQs
- Abandoned cart recovery
- Klaviyo and Gorgias integrations
- Product attribute indexing
- Hybrid search and reranking
- Shopify and PrestaShop links
- Order status answers
- Choice of AI models
| Feature | Relish AI | Chaterimo |
|---|---|---|
| Best for | GPT-powered shopping assistant and support chatbot for Shopify | AI shop assistant that answers product questions using product RAG |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $9/mo | $9/mo |
| Free plan | Yes | Yes |
| Made by | Relish AI | Chaterimo |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Relish AI starts at $9/mo and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 30 AI responses
- Up to 50 products
- 10 custom FAQs
Starter
$9/mo
- 100 AI responses
- Up to 100 products
- FAQ help center
Grow
$39/mo
- 1,000 AI responses
- Up to 500 products
- Recharge integration
Pro
$99/mo
- 3,000 AI responses
- Up to 2,000 products
- Review app integrations
Premium
$199/mo
- 6,000 AI responses
- Higher product and FAQ limits
6 plans
Learner
Free
- Free trial plan
Growth
$9/mo
- With your own API key
- $20/mo with managed keys
- 1,000 managed messages
- 5M characters storage
Evolve
$19/mo
- With your own API key
- $40/mo with managed keys
- 2,000 managed messages
- 15M characters storage
Advanced
$24/mo
- With your own API key
- $50/mo with managed keys
- 4,000 managed messages
- 50M characters storage
Masterful
$34/mo
- With your own API key
- $70/mo with managed keys
- 10,000 managed messages
- 100M characters storage
Enterprise
Contact sales
- Fully managed setup
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Relish AI
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
- Requires a Shopify store
- Free plan covers only 30 AI responses
- Extra AI responses cost $0.04 each on Pro
Chaterimo
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
- Cheapest plans need your own API key
- Managed plans cap monthly messages
- Order lookups need store API setup
Which one should you choose?
Choose Relish AI if you want:
- Plans scale with store size
- Handles returns and order tracking
- 14-day trial on every plan
Watch out: requires a shopify store.
Choose Chaterimo if you want:
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
Watch out: cheapest plans need your own api key.
Relish AI vs Chaterimo FAQ
What is the difference between Relish AI and Chaterimo?
Relish AI: GPT-powered shopping assistant and support chatbot for Shopify. Chaterimo: AI shop assistant that answers product questions using product RAG. Both are customer support tools.
Is Relish AI or Chaterimo cheaper?
Relish AI starts at $9/mo and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Do Relish AI and Chaterimo have free plans?
Relish AI: Yes. Chaterimo: Yes.
Who makes Relish AI?
Relish AI is made by Relish AI.
Who makes Chaterimo?
Chaterimo is made by Chaterimo.
Which should I choose, Relish AI or Chaterimo?
Choose Relish AI if you value plans scale with store size and handles returns and order tracking. Choose Chaterimo if you value low prices with your own api key and built for product-heavy stores.