kitio.aiZipchat vs Chaterimo
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zipchat starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website sales chat
- WhatsApp campaigns and cart recovery
- Instagram and Facebook DM replies
- Agentic product search
- Product page Q&A
- Shopify and WooCommerce support
- Product attribute indexing
- Hybrid search and reranking
- Shopify and PrestaShop links
- Order status answers
- Choice of AI models
| Feature | Zipchat | Chaterimo |
|---|---|---|
| Best for | AI agent for e-commerce sales and support on chat, WhatsApp and social | AI shop assistant that answers product questions using product RAG |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | See pricing page | $9/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Zipchat | Chaterimo |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Zipchat starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$64/mo billed yearly
- 750 replies per month
- 1 AI agent
- 1,000 training pages
- Unlimited team members
Pro
$240/mo billed yearly
- 3,000 replies per month
- 3 AI agents
- 75,000 training pages
- Priority support
Scale
$480/mo billed yearly
- 6,000 replies per month
- About 2,500 conversations
6 plans
Learner
Free
- Free trial plan
Growth
$9/mo
- With your own API key
- $20/mo with managed keys
- 1,000 managed messages
- 5M characters storage
Evolve
$19/mo
- With your own API key
- $40/mo with managed keys
- 2,000 managed messages
- 15M characters storage
Advanced
$24/mo
- With your own API key
- $50/mo with managed keys
- 4,000 managed messages
- 50M characters storage
Masterful
$34/mo
- With your own API key
- $70/mo with managed keys
- 10,000 managed messages
- 100M characters storage
Enterprise
Contact sales
- Fully managed setup
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zipchat
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
- No free plan after the trial
- Reply caps on each tier
- Listed prices assume annual billing
Chaterimo
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
- Cheapest plans need your own API key
- Managed plans cap monthly messages
- Order lookups need store API setup
Which one should you choose?
Choose Zipchat if you want:
- Covers chat, WhatsApp, social and email
- All languages on every plan
- 30-day money-back guarantee
Watch out: no free plan after the trial.
Choose Chaterimo if you want:
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
Watch out: cheapest plans need your own api key.
Zipchat vs Chaterimo FAQ
What is the difference between Zipchat and Chaterimo?
Zipchat: AI agent for e-commerce sales and support on chat, WhatsApp and social. Chaterimo: AI shop assistant that answers product questions using product RAG. Both are customer support tools.
Is Zipchat or Chaterimo cheaper?
Zipchat starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Do Zipchat and Chaterimo have free plans?
Zipchat: No, 7-day trial. Chaterimo: Yes.
Who makes Zipchat?
Zipchat is made by Zipchat.
Who makes Chaterimo?
Chaterimo is made by Chaterimo.
Which should I choose, Zipchat or Chaterimo?
Choose Zipchat if you value covers chat, whatsapp, social and email and all languages on every plan. Choose Chaterimo if you value low prices with your own api key and built for product-heavy stores.