kitio.aiHello24 vs Chaterimo
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hello24 starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- WhatsApp shop and checkout
- AI chatbot flows
- Broadcast campaigns
- Abandoned cart recovery
- Shopify and WooCommerce plugins
- Product attribute indexing
- Hybrid search and reranking
- Shopify and PrestaShop links
- Order status answers
- Choice of AI models
| Feature | Hello24 | Chaterimo |
|---|---|---|
| Best for | WhatsApp chatbot, commerce and marketing platform | AI shop assistant that answers product questions using product RAG |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $9/mo |
| Free plan | No | Yes |
| Made by | Hello24 | Chaterimo |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Hello24 starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Learner
Free
- Free trial plan
Growth
$9/mo
- With your own API key
- $20/mo with managed keys
- 1,000 managed messages
- 5M characters storage
Evolve
$19/mo
- With your own API key
- $40/mo with managed keys
- 2,000 managed messages
- 15M characters storage
Advanced
$24/mo
- With your own API key
- $50/mo with managed keys
- 4,000 managed messages
- 50M characters storage
Masterful
$34/mo
- With your own API key
- $70/mo with managed keys
- 10,000 managed messages
- 100M characters storage
Enterprise
Contact sales
- Fully managed setup
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hello24
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
- WhatsApp message charges are billed on top
- Only useful if customers use WhatsApp
- Public pricing is limited
Chaterimo
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
- Cheapest plans need your own API key
- Managed plans cap monthly messages
- Order lookups need store API setup
Which one should you choose?
Choose Hello24 if you want:
- Official WhatsApp Business API access
- Sell and take payment inside the chat
- Shopify and WooCommerce plugins
Watch out: whatsapp message charges are billed on top.
Choose Chaterimo if you want:
- Low prices with your own API key
- Built for product-heavy stores
- Several model providers to choose from
Watch out: cheapest plans need your own api key.
Hello24 vs Chaterimo FAQ
What is the difference between Hello24 and Chaterimo?
Hello24: WhatsApp chatbot, commerce and marketing platform. Chaterimo: AI shop assistant that answers product questions using product RAG. Both are customer support tools.
Is Hello24 or Chaterimo cheaper?
Hello24 starts at See pricing page and Chaterimo starts at $9/mo. Check both pricing pages for current plans.
Do Hello24 and Chaterimo have free plans?
Hello24: No. Chaterimo: Yes.
Who makes Hello24?
Hello24 is made by Hello24.
Who makes Chaterimo?
Chaterimo is made by Chaterimo.
Which should I choose, Hello24 or Chaterimo?
Choose Hello24 if you value official whatsapp business api access and sell and take payment inside the chat. Choose Chaterimo if you value low prices with your own api key and built for product-heavy stores.