kitio.aiCrisp vs QuickBlox
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Crisp has the lower starting price: about $45 a month, against $107 for QuickBlox.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
- Chat and video calling SDKs
- AI Agent with knowledge base
- Chat UI kits
- White-label telehealth app
- HIPAA-compliant hosting
- On-premises option
| Feature | Crisp | QuickBlox |
|---|---|---|
| Best for | Customer messaging inbox with live chat and an AI chatbot | Chat and video SDKs plus AI agents for apps, including HIPAA setups |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $45/mo | $107/mo |
| Free plan | Yes | Yes |
| Made by | Crisp IM | QuickBlox |
| Based in | France | United Kingdom |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Crisp has the lower starting price: about $45 a month, against $107 for QuickBlox.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
5 plans
Community
Free
- Free sign-up
- AI Agent now on Free plan
Basic
$107/mo
- 10,000 total users
- 3 months data retention
Growth
$269/mo
- 25,000 total users
- 6 months data retention
HIPAA Cloud
$430/mo
- 20,000 total users
- HIPAA-compliant hosting
Enterprise
From $647
- Custom plan
- BAA included
- Account manager
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Crisp
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
QuickBlox
- SDKs for all major platforms
- HIPAA hosting with a BAA
- White-label apps ready to launch
- Paid tiers start above $100 a month
- Pricing page mixes many plan types
- Integration needs developer work
Which one should you choose?
Choose Crisp if you want:
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Watch out: ai usage limits on lower plans.
Choose QuickBlox if you want:
- SDKs for all major platforms
- HIPAA hosting with a BAA
- White-label apps ready to launch
Watch out: paid tiers start above $100 a month.
Crisp vs QuickBlox FAQ
What is the difference between Crisp and QuickBlox?
Crisp: Customer messaging inbox with live chat and an AI chatbot. QuickBlox: Chat and video SDKs plus AI agents for apps, including HIPAA setups. Both are customer support tools.
Is Crisp or QuickBlox cheaper?
Crisp has the lower starting price: about $45 a month, against $107 for QuickBlox.
Do Crisp and QuickBlox have free plans?
Crisp: Yes. QuickBlox: Yes.
Who makes Crisp?
Crisp is made by Crisp IM, based in France.
Who makes QuickBlox?
QuickBlox is made by QuickBlox, based in United Kingdom.
Which should I choose, Crisp or QuickBlox?
Choose Crisp if you value flat workspace pricing and free plan for small teams. Choose QuickBlox if you value sdks for all major platforms and hipaa hosting with a baa.