kitio.aiHubSpot Service Hub vs QuickBlox
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. HubSpot Service Hub has the lower starting price: about $20 a month, against $107 for QuickBlox.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Ticketing help desk
- Breeze customer agent
- Knowledge base
- Customer portal
- Feedback surveys
- Chat and video calling SDKs
- AI Agent with knowledge base
- Chat UI kits
- White-label telehealth app
- HIPAA-compliant hosting
- On-premises option
| Feature | HubSpot Service Hub | QuickBlox |
|---|---|---|
| Best for | Help desk on HubSpot's CRM with an AI customer agent | Chat and video SDKs plus AI agents for apps, including HIPAA setups |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $20/mo | $107/mo |
| Free plan | Yes | Yes |
| Made by | HubSpot | QuickBlox |
| Based in | United States | United Kingdom |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
HubSpot Service Hub has the lower starting price: about $20 a month, against $107 for QuickBlox.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Free help desk and ticketing tools
- Live chat and shared inbox
Starter
$20/mo
- Per seat
- Help desk and ticket automation
- Remove HubSpot branding
Professional
$100/mo
- Per seat
- Customer portal and knowledge base
- Feedback surveys and SLAs
Enterprise
$150/mo
- Per seat, billed annually
- Advanced permissions and custom objects
- Skill-based routing
5 plans
Community
Free
- Free sign-up
- AI Agent now on Free plan
Basic
$107/mo
- 10,000 total users
- 3 months data retention
Growth
$269/mo
- 25,000 total users
- 6 months data retention
HIPAA Cloud
$430/mo
- 20,000 total users
- HIPAA-compliant hosting
Enterprise
From $647
- Custom plan
- BAA included
- Account manager
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
HubSpot Service Hub
- Shares data with HubSpot marketing and sales
- Free tools to start
- Easy for non-technical teams
- Advanced features need costly tiers
- Less depth than dedicated desks
- AI credits are limited per plan
QuickBlox
- SDKs for all major platforms
- HIPAA hosting with a BAA
- White-label apps ready to launch
- Paid tiers start above $100 a month
- Pricing page mixes many plan types
- Integration needs developer work
Which one should you choose?
Choose HubSpot Service Hub if you want:
- Shares data with HubSpot marketing and sales
- Free tools to start
- Easy for non-technical teams
Watch out: advanced features need costly tiers.
Choose QuickBlox if you want:
- SDKs for all major platforms
- HIPAA hosting with a BAA
- White-label apps ready to launch
Watch out: paid tiers start above $100 a month.
HubSpot Service Hub vs QuickBlox FAQ
What is the difference between HubSpot Service Hub and QuickBlox?
HubSpot Service Hub: Help desk on HubSpot's CRM with an AI customer agent. QuickBlox: Chat and video SDKs plus AI agents for apps, including HIPAA setups. Both are customer support tools.
Is HubSpot Service Hub or QuickBlox cheaper?
HubSpot Service Hub has the lower starting price: about $20 a month, against $107 for QuickBlox.
Do HubSpot Service Hub and QuickBlox have free plans?
HubSpot Service Hub: Yes. QuickBlox: Yes.
Who makes HubSpot Service Hub?
HubSpot Service Hub is made by HubSpot, based in United States.
Who makes QuickBlox?
QuickBlox is made by QuickBlox, based in United Kingdom.
Which should I choose, HubSpot Service Hub or QuickBlox?
Choose HubSpot Service Hub if you value shares data with hubspot marketing and sales and free tools to start. Choose QuickBlox if you value sdks for all major platforms and hipaa hosting with a baa.