kitio.aiCrisp vs eesel AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Crisp has the lower starting price: about $45 a month, against $299 for eesel AI.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
- AI ticket agent
- Reply copilot
- Ticket triage
- Internal Slack assistant
- Simulation on past tickets
| Feature | Crisp | eesel AI |
|---|---|---|
| Best for | Customer messaging inbox with live chat and an AI chatbot | AI agent and copilot that plug into Zendesk, Freshdesk and Slack |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $45/mo | $299/mo |
| Free plan | Yes | No, trial available |
| Made by | Crisp IM | eesel AI |
| Based in | France | Australia |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Crisp has the lower starting price: about $45 a month, against $299 for eesel AI.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
4 plans
Free
Free
- Trial with 100 credits
- Every feature and integration
- No card required
Teammate
$299/mo
- 1 credit per ticket or chat
- No platform or seat fees
- Helpdesk, Slack, chat, email channels
Managed support
$5000/mo
- Flat founding price
- They run your whole support team
- Email, chat, SMS, WhatsApp, phone
Enterprise
Contact sales
- HIPAA with signed BAA
- Security review, DPA and CSA
- Annual contract and invoicing
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Crisp
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
eesel AI
- Quick setup on existing desks
- Can test on past tickets first
- Covers internal support too
- Depends on your help desk
- Smaller company
- Interaction-based costs vary
Which one should you choose?
Choose Crisp if you want:
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Watch out: ai usage limits on lower plans.
Choose eesel AI if you want:
- Quick setup on existing desks
- Can test on past tickets first
- Covers internal support too
Watch out: depends on your help desk.
Crisp vs eesel AI FAQ
What is the difference between Crisp and eesel AI?
Crisp: Customer messaging inbox with live chat and an AI chatbot. eesel AI: AI agent and copilot that plug into Zendesk, Freshdesk and Slack. Both are customer support tools.
Is Crisp or eesel AI cheaper?
Crisp has the lower starting price: about $45 a month, against $299 for eesel AI.
Do Crisp and eesel AI have free plans?
Crisp: Yes. eesel AI: No, trial available.
Who makes Crisp?
Crisp is made by Crisp IM, based in France.
Who makes eesel AI?
eesel AI is made by eesel AI, based in Australia.
Which should I choose, Crisp or eesel AI?
Choose Crisp if you value flat workspace pricing and free plan for small teams. Choose eesel AI if you value quick setup on existing desks and can test on past tickets first.