kitio.aiCrisp vs Click2Magic
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Click2Magic has the lower starting price: about $39 a month, against $45 for Crisp.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
- AI support chatbots
- Multi-site inbox
- Chat history archive
- File and media attachments
- CRM integrations
| Feature | Crisp | Click2Magic |
|---|---|---|
| Best for | Customer messaging inbox with live chat and an AI chatbot | Live chat software with AI chatbots for sales and support |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $45/mo | $39/mo |
| Free plan | Yes | Yes |
| Made by | Crisp IM | Click2Magic |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Click2Magic has the lower starting price: about $39 a month, against $45 for Crisp.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
3 plans
Basic
Free
- 1 website, 1 bot, 1 agent
- 1k monthly unique visitors
- CRM integrations
Professional
$39/mo
- 2 websites
- 3 agents
- 3k monthly unique visitors
- Auto transfer
Enterprise
$69/mo
- 5 websites
- 10 agents
- 15k monthly unique visitors
- Widget customization
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Crisp
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
Click2Magic
- Free plan with a bot included
- Handles several websites
- Mixes bots and human agents
- AI features are less detailed than rivals
- Free plan has 1 agent and 1 website
- Site copy is vague about AI abilities
Which one should you choose?
Choose Crisp if you want:
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Watch out: ai usage limits on lower plans.
Choose Click2Magic if you want:
- Free plan with a bot included
- Handles several websites
- Mixes bots and human agents
Watch out: ai features are less detailed than rivals.
Crisp vs Click2Magic FAQ
What is the difference between Crisp and Click2Magic?
Crisp: Customer messaging inbox with live chat and an AI chatbot. Click2Magic: Live chat software with AI chatbots for sales and support. Both are customer support tools.
Is Crisp or Click2Magic cheaper?
Click2Magic has the lower starting price: about $39 a month, against $45 for Crisp.
Do Crisp and Click2Magic have free plans?
Crisp: Yes. Click2Magic: Yes.
Who makes Crisp?
Crisp is made by Crisp IM, based in France.
Who makes Click2Magic?
Click2Magic is made by Click2Magic.
Which should I choose, Crisp or Click2Magic?
Choose Crisp if you value flat workspace pricing and free plan for small teams. Choose Click2Magic if you value free plan with a bot included and handles several websites.