kitio.aiTidio vs Click2Magic
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tidio has the lower starting price: about $29 a month, against $39 for Click2Magic.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Lyro AI agent
- Live chat widget
- Shared inbox
- Automation flows
- Shopify integration
- AI support chatbots
- Multi-site inbox
- Chat history archive
- File and media attachments
- CRM integrations
| Feature | Tidio | Click2Magic |
|---|---|---|
| Best for | Live chat and Lyro AI agent for small online stores and businesses | Live chat software with AI chatbots for sales and support |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $29/mo | $39/mo |
| Free plan | Yes | Yes |
| Made by | Tidio | Click2Magic |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tidio has the lower starting price: about $29 a month, against $39 for Click2Magic.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
$29/mo
- 100 billable conversations
- Live chat and ticketing
- 50 one-off Lyro AI conversations
Growth
$59/mo
- Starting price, from 250 conversations
- Advanced analytics and permissions
- Automatic assignment and macros
Plus
$300/mo
- Plus monthly usage
- Dedicated success manager
- Discounted usage rates
Premium
Contact sales
- From 3,000 Lyro AI conversations
- Guaranteed 50% Lyro resolution rate
- Pay-per-resolution billing
3 plans
Basic
Free
- 1 website, 1 bot, 1 agent
- 1k monthly unique visitors
- CRM integrations
Professional
$39/mo
- 2 websites
- 3 agents
- 3k monthly unique visitors
- Auto transfer
Enterprise
$69/mo
- 5 websites
- 10 agents
- 15k monthly unique visitors
- Widget customization
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tidio
- Quick to install on most sites
- Free plan available
- Affordable AI for small shops
- Several separate usage meters
- Limited for large support teams
- Lyro costs extra on top of plans
Click2Magic
- Free plan with a bot included
- Handles several websites
- Mixes bots and human agents
- AI features are less detailed than rivals
- Free plan has 1 agent and 1 website
- Site copy is vague about AI abilities
Which one should you choose?
Choose Tidio if you want:
- Quick to install on most sites
- Free plan available
- Affordable AI for small shops
Watch out: several separate usage meters.
Choose Click2Magic if you want:
- Free plan with a bot included
- Handles several websites
- Mixes bots and human agents
Watch out: ai features are less detailed than rivals.
Tidio vs Click2Magic FAQ
What is the difference between Tidio and Click2Magic?
Tidio: Live chat and Lyro AI agent for small online stores and businesses. Click2Magic: Live chat software with AI chatbots for sales and support. Both are customer support tools.
Is Tidio or Click2Magic cheaper?
Tidio has the lower starting price: about $29 a month, against $39 for Click2Magic.
Do Tidio and Click2Magic have free plans?
Tidio: Yes. Click2Magic: Yes.
Who makes Tidio?
Tidio is made by Tidio, based in United States.
Who makes Click2Magic?
Click2Magic is made by Click2Magic.
Which should I choose, Tidio or Click2Magic?
Choose Tidio if you value quick to install on most sites and free plan available. Choose Click2Magic if you value free plan with a bot included and handles several websites.