kitio.aiSmartsupp vs Click2Magic
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Smartsupp starts at See pricing page and Click2Magic starts at $39/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
- AI support chatbots
- Multi-site inbox
- Chat history archive
- File and media attachments
- CRM integrations
| Feature | Smartsupp | Click2Magic |
|---|---|---|
| Best for | Live chat and Mira AI shopping assistant for online stores | Live chat software with AI chatbots for sales and support |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $39/mo |
| Free plan | Yes | Yes |
| Made by | Smartsupp | Click2Magic |
| Based in | Czechia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Smartsupp starts at See pricing page and Click2Magic starts at $39/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
3 plans
Basic
Free
- 1 website, 1 bot, 1 agent
- 1k monthly unique visitors
- CRM integrations
Professional
$39/mo
- 2 websites
- 3 agents
- 3k monthly unique visitors
- Auto transfer
Enterprise
$69/mo
- 5 websites
- 10 agents
- 15k monthly unique visitors
- Widget customization
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smartsupp
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
Click2Magic
- Free plan with a bot included
- Handles several websites
- Mixes bots and human agents
- AI features are less detailed than rivals
- Free plan has 1 agent and 1 website
- Site copy is vague about AI abilities
Which one should you choose?
Choose Smartsupp if you want:
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
Watch out: free plan caps at 25 conversations a month.
Choose Click2Magic if you want:
- Free plan with a bot included
- Handles several websites
- Mixes bots and human agents
Watch out: ai features are less detailed than rivals.
Smartsupp vs Click2Magic FAQ
What is the difference between Smartsupp and Click2Magic?
Smartsupp: Live chat and Mira AI shopping assistant for online stores. Click2Magic: Live chat software with AI chatbots for sales and support. Both are customer support tools.
Is Smartsupp or Click2Magic cheaper?
Smartsupp starts at See pricing page and Click2Magic starts at $39/mo. Check both pricing pages for current plans.
Do Smartsupp and Click2Magic have free plans?
Smartsupp: Yes. Click2Magic: Yes.
Who makes Smartsupp?
Smartsupp is made by Smartsupp, based in Czechia.
Who makes Click2Magic?
Click2Magic is made by Click2Magic.
Which should I choose, Smartsupp or Click2Magic?
Choose Smartsupp if you value free plan includes chat, whatsapp and messenger and ai replies translate messages. Choose Click2Magic if you value free plan with a bot included and handles several websites.