kitio.aiAdded Nov 5, 2026
purpal
Free trial · $49/moLinks customer feedback to revenue and logs product decisions
What is purpal?
purpal gathers customer feedback from support chats, calls, Slack and spreadsheets, groups it into themes and ties each request to the accounts and revenue behind it. Product teams can ask it questions, draft specs and look up why past decisions were made, including from Claude through MCP.
Connectors cover sources such as Intercom, Slack, Zoom, Google Meet, Notion, HubSpot, PostHog, Linear and CSV files. Themes update as feedback arrives, usage analytics show whether a request matches behavior, a decision graph records what was decided and why, and it watches for complaints after a fix ships.
AI credits pay for answers, spec drafts and market research, while syncing and a morning brief keep running even when credits run out. Pricing is per workspace rather than per seat, with a 14-day free trial that needs no card.
Features
- Feedback themes
- Revenue-weighted requests
- Decision log
- Spec drafting
- Market research reports
- Claude MCP access
Tags
Releases
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Organization
purpal
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $49/mo
- Billing frequency
- Monthly
- Free trial duration
- 14 days
purpal plans
Team
$49/mo
- Per workspace
- Up to 10 PMs
- 3 connectors
- 30,000 credits a month
Team Unlimited
$99/mo
- Per workspace
- Every connector
- Everything in Team
Enterprise
$15–50K per year
- More than 10 people
- Security review and custom terms
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the purpal site.Official pricing
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Pros and cons
Pros
- Priced per workspace, not per seat
- Connects feedback to CRM revenue
- Keeps a record of past decisions
Cons
- Team plan limited to 3 connectors
- Enterprise pricing is steep
- Still in beta
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Q&A
What is purpal?
purpal gathers customer feedback from support chats, calls, Slack and spreadsheets, groups it into themes and ties each request to the accounts and revenue behind it. Product teams can ask it questions, draft specs and look up why past decisions were made, including from Claude through MCP.
Can I use purpal from Claude?
Yes. purpal connects to Claude through MCP, so Claude can answer with your feedback themes, customers and past decisions.
What happens to my data after the purpal trial ends?
Your workspace and data stay, but AI answers and spec drafts pause until you choose a plan.
How much does purpal cost?
purpal is free trial, with paid plans from $49/mo. There is a 14-day free trial.
Is there a free version of purpal?
No, but you can try it free for 14 days before paying.
What are the main features of purpal?
Feedback themes, Revenue-weighted requests, Decision log, Spec drafting, Market research reports, Claude MCP access.
Who makes purpal?
purpal is made by purpal.
What are the best alternatives to purpal?
Popular alternatives include Enterpret, Parse.ly, Zonka Feedback.