Sanas

Sanas processes speech live during calls to soften accents, translate between languages and strip out background noise. It is used mostly by contact centers, BPOs and enterprise support teams in sectors such as healthcare, finance, retail and travel.

The platform includes accent translation, language translation, speech enhancement and speech intelligence, all running while the agent and customer talk. Sanas frames its approach as supervised AI, with a human agent still leading each conversation.

Companies use it to raise customer satisfaction, shorten handle times and support more languages without hiring for each one. A developer platform lets other products build Sanas speech features into their own calling tools, and access is arranged through a demo.